Carnival Cruises
Contents
Its fleet of 22 ships carries about 3.6 million passengers annually, including 500,000 children. Extremely popular with families, Carnival rolls out the red carpet for kids, with the "Camp Carnival" program, "Club 02" for teens, "Carnival WaterWorks" aqua parks, and interconnecting staterooms for large family groups. Of course, adults aren't neglected at all, with "adults only" retreat areas on board some ships, as well as expanded spa and fitness facilities.
Other recent fleetwide initiatives include the Carnival Comfort Bed sleep system with plush mattresses, luxurious duvets and high-quality linens and pillows, a variety of dining enhancements, as well as Wi-Fi Internet access in virtually all public areas, and cellular phone service.
Married minor couple -The booking must be documented that the couple is married. The couple must have proof of marriage at embarkation or they will be denied boarding without the benefit of a refund.
Domestic Partners/Same-Sex Union minor couple -The booking must be documented that the couple are legal Domestic Partners/Same-Sex Union. The couple must have legal proof of partnership/union at embarkation or they will be denied boarding without the benefit of a refund.
Guest ages will be verified at embarkation. Guests not conforming to this policy will be denied boarding and assessed a 100% cancellation penalty. NO exceptions will be made at embarkation.
The Group policy is slightly different because of
stricter group terms and conditions including
mandatory chaperones, damage deposits and other
considerations.
Drinking alcoholic beverages:
Guest must be 21 years of age or older to be
served alcohol on board. Proper I.D. with birth date
is required.
Casino:
Guest must be 18 years of age or older to play
the tables and the slot machines. Guests under 18 years of age are not permitted in
the casino.
Spa Carnival and fitness center:
Guests under 12 years of age are not permitted in
these facilities.
Guests between the ages of 12 and 16 must be
accompanied by an adult at all times.
Lounges, shows, and the dance club:
Guests under the age of 18 should be accompanied
by an adult in all public areas of the ship. Guests under the age of 18 must vacate the dance
club by 10:45pm. Guests under the age of 18 may not attend the
Midnight Shows, which are 'R' rated.
Use of the waterslide:
Holiday; Sensation; Elation; Paradise;
Fascination; Ecstasy: Guest must be 48' inches in
height. The slide ends in the pool.
Carnival, Fantasy; Imagination; Inspiration; Destiny; Triumph; Victory; Spirit; Pride; Conquest; Legend; Glory; Miracle; Valor; Liberty; Splendor: Guest must be 42' inches in height. The slide is separate from the pool.
Guests under 13 must have their parents' permission. Multiple riders are not permitted. No floatation devices may be worn or carried on the slide. The slide is not recommended if there is any physical limitations, impairments, under the influence of alcohol or under a doctor's care. Guest must use the slide on his/her back, feet first.
Use of the pools:
Due to United States Public Health (USPH)
Regulations, Carnival does not allow children in diapers, in
swimming diapers or those not toilet-trained in the
pools. Lifeguards are not on duty. The pools are not designed for diving. Use of the pools by guests under 13 without adult
supervision is prohibited.
Dining preferences such as dining time and traveling companions can be requested when making your cruise reservations. Requests are not guaranteed and all are subject to availability. Table size, table number, dining time and dining room will be confirmed at embarkation.
By popular request, all dining rooms are now smoke-free. Dining times are subject to change.
Breakfast and Lunch
Breakfast: 7:45 AM - 9:00 AM
Lunch: Noon - 1:30 PM
For breakfast and lunch, the main dining rooms are organized as 'open seating,' where you may come and go as you please during the set hours and are not obligated to sit at your assigned table.
Breakfast times vary by ship; the times above are provided as a general guideline. Please check your daily Capers for exact times. You can also enjoy a continental breakfast in your stateroom until 10:00 AM or a limited breakfast menu on deck.
Dinner
Early Seating: 6:00 PM
Late Seating: 8:15 PM
*Your Time: 5:45 to 9:30 PM
*Visit the main dining room any time between 5:45 p.m. to 9:30 p.m. to request any table size you like. No reservations required. You will be notified when your table is ready and Carnival will seat your whole party together.
Confirmed Dining
At time of booking, Carnival guests will be able to confirm their preferred dining choice. If their preference is not available, they may confirm an alternate choice and be waitlisted for their preferred choice. Waitlists will be cleared prior to the sailing and guests will be notified by email.
Lunch and dinner are also available bistro-style on the Lido Deck. Spirit-class and Conquest-class ships, as well as the Carnival Splendor, have the added convenience of a reservations-recommended supper club (nominal $30 fee per person will apply).
Carnival's Cruise Vacation Protection Plan is a package of travel protection and emergency assistance services designed to meet the particular needs of Carnivals guests. In the event that you must cancel or interrupt your trip because you, a traveling companion or one of either or your immediate family members becomes unexpectedly ill or injured, Carnival will refund you in cash for your otherwise non-refundable cancellation charges, or for the unused portion of your trip should it be interrupted for certain specified reasons as outlined in the plan description.
In addition, the plan covers minor inconveniences like lost or delayed baggage, as well as more serious problems such as an unexpected illness or injury requiring emergency evacuation to your home. More importantly, included in the price of the plan is access to a 24-hour traveler's emergency assistance hotline.
Trip Cancellation - non-refundable cancellation charges imposed by Carnival Cruise Lines and/or airfare cancellation charges for flights joining or departing your sea/land arrangements; or the additional costs you may incur as a result of a change in the per person occupancy rate of prepaid travel arrangements if a traveling companion cancels his/her cruise vacation for a covered reason and you do not cancel.
Trip Interruption - unused, non-refundable land or sea expenses prepaid to Carnival Cruise Lines and/or the airfare paid, less the value of applied credit from an unused return travel ticket, to return home or rejoin the original sea/land arrangements (limited to the cost of one-way economy airfare by scheduled carrier, from the point of destination to the point of origin shown on the original travel tickets). Carnival will also reimburse you up to $100 per day, for reasonable additional accommodations and transportation expenses incurred to remain near a covered traveling immediate family member or traveling companion who is hospitalized during your cruise vacation. Important: the sickness or injury causing you to interrupt your cruise vacation must be verified by a physician before you terminate the cruise vacation.
Trip Delay - Carnival will reimburse you for eligible expenses, up to $500, if your cruise vacation is delayed en route to or from your sea/land arrangements due to inclement weather, strike or other job action, or equipment failure of a common carrier; a traffic accident en route to a departure in which you or your traveling companion is not directly involved; lost or stolen passports, travel documents, or money; quarantine; hijacking; natural disaster including hurricane; civil commotion or riot.
Baggage/Personal Effects - the insurer will reimburse you, up to $1,500, for loss, theft, or damage to baggage and personal effects. The insurer will pay the lesser of the following: original cash value of the item less depreciation as determined by the Insurer; or cost of repair or replacement.
Baggage Delay - the insurer will reimburse you, up to $500, for expenses of necessary personal effects needed while at a destination other than your place of residence if your checked baggage is delayed or misdirected by a common carrier for more than 24 hours from the time you arrived at the destination stated on your ticket.
TRAVEL ARRANGEMENT PROTECTION| Plan Protection | Maximum Limit Per Person |
| Trip Cancellation | Total Cruise Vacation Cost |
| Trip Interruption | Total Cruise Vacation Cost |
| Trip Delay | $500 |
| MEDICAL PROTECTION | Maximum Benefit Limit Per Person |
| Emergency Evacuation | $30,000 |
| Repatriation of Remains | $30,000 |
| Accident Medical Expense | $10,000 |
| Sickness Medical Expense | $10,000 |
| BAGGAGE PROTECTION | Maximum Benefit Limit Per Person |
| Baggage/Personal Effects | $1,500 |
| Baggage Delay | $500 |
Benefits designed exclusively for you to protect your investment. Help ensure a worry-free vacation with Carnival's Cruise Vacation Protection Plan.
| Cruise Fair Paid (per person) | Vacation Protection Cost (per person) |
| $0 - $400 | from $49 |
| $401 - $500 | from $59 |
| $501 - $600 | from $79 |
| $601 - $800 | from $89 |
| $801 - $1000 | from $99 |
| $1001 - $1200 | from $109 |
| $1201 - $1400 | from $119 |
| $1401 - $1600 | from $139 |
| $1601 - $1800 | from $149 |
| $1801 + | from $179 |
Note: The plan cost is fully refundable only if you are canceling outside Carnival's published penalty period, except for Early Saver Bookings. Prices are subject to change without notice. These prices are valid on bookings from 10/13/08 forward.
Section I Travel Arrangement Protection is provided by Carnival Cruise Lines.
For your convenience, Carnival automatically charges the gratuities for dining and stateroom staff to your onboard Sail Sign account. The total amount is $10.00 per guest, per day (Carnivals recommended guideline) as follows:
$ 3.50 Per Day Stateroom Services
$ 5.50 Per Day Dining Room Services
$ 1.00 Per Day Alternative Services: distributed to other kitchen and hotel service staff
For Cruises-To-Nowhere, gratuities of $10 per guest, per day must be prepaid.
Our Staff is totally committed to exceed your expectations in every way possible. If you are not satisfied with the service you receive, Carnival encourages you to contact the Purser's Information desk while onboard. This will allow Carnival to address your concerns in a timely and appropriate fashion. At your discretion, you may adjust the gratuities at any time.
For beverage purchases, fifteen percent of the bill is automatically added to the Sail Sign charge. Room Service staff may be tipped as service is rendered. Tipping your Maitre d' is at your discretion, based upon the service you receive.
Deposit Requirements - Cancellation Penalties - Refunds
- General Information - Penalties and Refunds:
- For the 50% penalties and the 100% penalties, Carnival penalizes the Total Fare. Total Fare is defined as Cruise Fare, Air Fare Supplements, Transfer Services, Pre/Post Cruise Vacation Packages and non-commissionable fares.
- For full 100% penalties, the refund will ONLY include: airport fees; federal charges; fuel supplement; optional prepaid gratuities.
- Any type of refund will be held up until the return of un-used air tickets issued by Carnival Cruise Lines.
- If the 3/4/5th guest cruise fare is less than the penalty amount, Carnival will keep the cruise fare plus the non-commissionable fare up to, but not exceeding the net penalty amount.
- Full commission is paid for all bookings that cancel and are assessed a penalty equal to 100% of the total fare.
- For bookings with penalties less than 100% (outside of full penalty) that have purchased the Vacation Protection Plan (BerkelyCare), if the booking cancels for a covered reason, commission will be paid up to a limit of $100 per person (3/4/5/6 day cruises) and up to a limit of $200 per person (7 day or longer cruises).
- Deposit for Early Saver bookings is Non-Refundable.
| Deposit and Payments | Cancellations and Refunds | ||||||
| Length of Cruise | Deposit Required | Balance Required | Penalty | Days Prior | Penalty | Days Prior | 100 % Penalty |
| Cruise to Nowhere | $50 pp * | 60 days | 25% | 60 - 30 | 50% | 29 - 8 | 7 days or less |
| 2 days | $100 pp | 60 days | $100 | 60 - 30 | 50% | 29 - 8 | 7 days or less |
| 3 days | $100 pp | 60 days | $100 | 60 - 30 | 50% | 29 - 8 | 7 days or less |
| 4 days | $150 pp | 60 days | $150 | 60 - 30 | 50% | 29 - 8 | 7 days or less |
| 5 days | $200 pp | 60 days | $200 | 60 - 30 | 50% | 29 - 8 | 7 days or less |
| 6 days | $250 pp | 75 days | $250 | 75 - 30 | 50% | 29 - 8 | 7 days or less |
| 7 days | $250 pp | 75 days | $250 | 75 - 30 | 50% | 29 - 8 | 7 days or less |
| 8 days | $300 pp | 75 days | $300 | 75 - 30 | 50% | 29 - 8 | 7 days or less |
| 9 days | $300 pp | 75 days | $300 | 75 - 30 | 50% | 29 - 8 | 7 days or less |
| Alaska / Cruise Tour | $350 pp | 75 days | $350 | 75 - 46 | 50% | 45 - 15 | 14 days or less |
| 10 days and longer | $400 pp | 75 days | $400 | 75 - 46 | 50% | 45 - 15 | 14 days or less |
| Europe | $500 pp | 90 days | $500 | 90 - 56 | 50% | 55 - 15 | 14 days or less |
| Cruise To Nowhere: Deposit of $50 pp is Non-Refundable | |||||||
| Early Saver Bookings: Deposit is Non-Refundable | |||||||
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