Costa Cruises

Guests under the age of 21 must be accompanied by a parent or guardian. On selected seasonal departures, Guests 21 to 24 years old must have one person at least 25 years old in the same stateroom, who shall be responsible for the under-age 25 Guest. Guests who are responsible for the supervision of underage Guests shall ensure that they do not purchase, possess or consume alcoholic beverages or violate any other shipboard regulation. The minimum drinking age onboard is 21 years old for cruises departing from U.S. ports and 18 years old for cruises departing from non-U.S. ports. Passengers under the age of 18 may not play in the onboard casino or use any spa facilities and must be accompanied by a person over 18 on shore excursions. The Passenger's age on the date of sailing determines his or her status for the entire cruise.

Infants must be at least 6 months of age at the time of embarkation to sail. Infants must be at least 12 months of age at the time of embarkation to sail on the following: trans-ocean crossings (Atlantic, Pacific, Indian, Arctic, etc.), World cruises, cruises of 15 days or longer duration, and any other itinerary which may in the opinion of Costa Crociere or CCL present serious risk to infants in need of emergency medical care.

Costa offers all kinds of dining options, so you can eat formally or casually, in the open air, in a restaurant or in your stateroom - any time of day or night! Dining choices abound from poolside dining to midnight buffets. Each day you may choose to dine Casual at the buffet, Traditional in the main restaurant or in one of world-class Specialty restaurants (additional charge applies). Cozy bistros serve pizza, gelato, cappuccino and espresso and room service awaits your call 24 hours a day.

There's a variety of dining experiences onboard every Costa ship:
"Trattoria Italiana" - Casual Dining in the buffet or by the pool deck.
"Tradizionale" - Traditional Dining in the main restaurant.
"Salute e Benessere" ~-Spa Menu for the health conscious.
"Dining di Lusso" - Deluxe Dining in one of Costa's specialty restaurants.
"Piccolo Morso" - A Lite Bite from the buffet or room service 24 hours a day.
"Pizzeria" - Pizza in the bistro.
"Spuntino" - Treats to Sweets from the midnight buffet.

CCL recommends that Guests purchase travel protection. The Guest Protection Plan has been designed at a low cost especially for Costa Crociere Guests and is available through your travel agent. Please see Costa's Travel Insurance section for additional information.

Tipping is a personal matter, and your own judgment is the best guide. For your convenience, Costa will automatically debit your onboard account a modest service charge per person per day. Should you wish to change the amount, contact the Guest Relations Desk. Bartenders, servers, deck stewards and other staff may be tipped as service is received. For your convenience, a 15% gratuity is added to beverage purchases automatically.

Reservations for non-web bookings
Caribbean:
Deposit required: $250 per person (unless otherwise specified)
Final payment - Due 70 days prior to sailing.
All non-Caribbean, including Mediterranean, North Europe, Far East, South America and Dubai:
Deposit required: $400 per person (unless otherwise specified)
Final payment - Due 90 days prior to sailing.
CCL accepts Visa, MasterCard, Discover Card and American Express as final payment for your cruise vacation. Debit cards are not accepted.

Reservations for web bookings
For all bookings made online via Costa’s website full payment is due via credit card at the time of reservation. CCL accepts Visa, MasterCard, Discover and American Express as payment for your cruise.

Notice of cancellations and requests for refund must be submitted in writing to: Costa Cruise Lines N.V., 200 South Park Road, Suite 200, Hollywood, FL 33021-8541. Cancellations may not be made by email. All documents (deposit receipt or passage tickets) issued by CCL must be returned before a refund can be processed. Cancellation charges, per person will be assessed based on when cancellation notices are received as follows:
Caribbean
70 or more days prior to sailing: Full Refund
69 - 30 days prior to sailing: Deposit Amount (plus $50 fee for air cancellation)
29 - 8 days prior to sailing: 50 percent of cruise fare/air add-on/hotel
7 days or less prior to sailing: No refund (100 percent cancellation charge)
All non-Caribbean
90 or more days prior to sailing: Full Refund
89 - 45 days prior to sailing: Deposit Amount (plus $50 fee for air cancellation)
44 - 15 days prior to sailing: 50 percent of cruise fare/air add-on/hotel
14 days or less prior to sailing: No refund (100 percent cancellation charge)
Guests must adhere to the cancellation and refund policy above. No refunds are made to persons who do not give proper notice of cancellation or fail to embark. No exceptions will be made on cancellation charges, so Guests are advised to secure appropriate cancellation insurance through CCL or their travel agents.
An additional $50 fee is charged for air cancellations made between 69 and 30 days (Caribbean) and 89 and 45 days (non-Caribbean) prior to sailing. A $50 administrative fee is charged for changes to bookings after documents have been issued. Cancellation and administrative charges apply to both individual and group bookings. Changes are subject to booking class availability. Air carriers, hotels and/or other land service suppliers may have their own policies regarding changes, cancellation and refunds and may apply change or cancellation charges up to the full amount paid. Airlines may impose change fees of up to $400 per person. CCL will assess such charges in accordance with the supplier’s policies or as detailed in the Air/Sea addendum and deduct them from the refund. Air tickets are not transferable. A change of a booking from Air/Sea to Cruise only constitutes a cancellation of the air portion of the package and is subject to the cancellation charges indicated above. A change from Cruise only to Air/Sea is not subject to cancellation charges.
Costa Crociere reserves the right to change or abandon all or any part of the cruise program and to change the itinerary whenever advisable or necessary, in which case Costa Crociere shall not be responsible for any loss or expense caused thereby. If the cruise is withdrawn before sailing date, you shall only be entitled a refund of the amount received by CCL from you. CCL shall not make any refund to Guests who elect not to complete the cruise for any reason or cause whatsoever. Costa Crociere and CCL are not liable for weather or sea conditions.

For a current list of the most up-to-date fares, please call 800-462-6782 or visit www.costacruises.com. Fares and government taxes and fees are subject to change prior to receipt of payment in full. Fares are valid for U.S. and Canadian residents only and subject to availability. Unless otherwise noted, fares are in U.S. dollars, per person, based on double occupancy of accommodations selected. Single occupancy may be available in select categories for 180 to 200% of applicable fare. Fares include ocean transportation, cabin accommodation, all standard meals onboard ship, entertainment and most activities onboard the vessel. Fares do not include any other items of a personal nature, such as spa treatments, salon services, photographs, telephone calls and faxes, internet access, gratuities, shore excursions, wines, liquor and beverages, laundry or valet service, or any other goods or services purchased onboard the ship. Cruise fuel supplements of up to $9 per person per day may be charged if the NYMEX oil price exceeds $70 per barrel.

Cruise-only fares do not include (i) the cruise fuel supplement, if any, and (ii) cruise taxes and fees imposed by governmental or quasi-governmental authorities, such as fees levied for embarkation, disembarkation or landing, arrival or departure taxes, security surcharges, passenger facility charges, and customs and immigration fees, which range from $6.20 to $110.89 per Guest, depending on the sailing.

Air/Sea package fares do not include certain government taxes and fees on cruise travel (described above) or optional hotels or transfers, but include all government taxes and fees on air travel and the cruise fuel supplement, if any. If airline schedules necessitate an overnight hotel stay, Guests may select hotel accommodation and transfers offered by CCL at additional charge or make their own arrangements. Airline imposed baggage charges of up to $50.00 for the first or second standard size bag may also apply; please consult with your airline after you have been ticketed for information.

In the Theatres, Restaurants, Buffet Restaurant (indoor), corridors, halls, lifts and in the stairwells smoking is strictly forbidden.
There are reserved smoking areas in the lounges. Pipes and cigars may only be smoked in designated areas. For fire and safety reasons please remember to put cigarettes in the ashtrays provided and never throw cigarettes overboard