Cunard Cruises

Queen Mary 2 welcomes families with a beautiful Nursery and children's center full of toys, games, and activities. This area, located on Deck 6, is supervised daily by fully trained nannies and youth staff. Older children and teens will enjoy activities offered by the Youth Staff such as sports, discos, video games, scavenger hunts, and arts and crafts. Please note that children must be a minimum of one-year-old to participate in the Nursery without parental supervision. Children under one-year-old are welcome, provided they are accompanied by a parent/guardian at all times. QM2 also offers a family pool area so families can enjoy the outdoors together. Private babysitting is not available. However, complimentary group child-sitting in the children's center is available in the evenings. An adult must accompany children under 18 years of age traveling with Cunard. If that adult is not the legal parent or guardian, written permission from the parent is required.

Queen Elizabeth 2 welcomes families with a beautiful Nursery and children's center full of toys, games and activities. Located on Sun Deck between the E and D stairways, this center is supervised daily by fully trained nannies and youth staff. Older children and teens will enjoy many activities and events offered by the Youth Staff, as well as a selection of arcade games available in the Club 2000 on the Quarter Deck. Please note that children must be a minimum of one-year-old to participate in the Nursery without parental supervision. Children under one-year-old are welcome, provided they are accompanied by a parent/guardian at all times. Private babysitting is not available. However, complimentary group child-sitting in the children's center is available in the evenings. An adult must accompany children under 18 years of age traveling with Cunard. If that adult is not the legal parent or guardian, written permission from the parent is required.

One of the joys of sailing with Cunard is the glamour of evenings at sea. In keeping with the high standards of elegance aboard, it is suggested that you dress for dinner as you would for a fine restaurant. There will be formal nights announced, and dress suggestions will be listed each day in the ship's Daily Programme. Evening attire will be specified as one of the following:

Formal: Black tie or formal dark suit for gentlemen. Evening dress or other formal attire for ladies.

Semiformal: Jacket and tie for gentlemen. Cocktail dress or trouser suit for ladies. No jeans.

Elegant casual: Jacket, no tie required for gentlemen. Dress, skirt or trousers for ladies. No shorts or jeans.

PLAN DESCRIPTION
SCHEDULE OF BENEFITS AND SERVICES
SECTION I -TRAVEL ARRANGEMENT PROTECTION
PROVIDED BY CUNARD LINE*
Per Guest Maximum, Up To:
PART A: TRAVEL ARRANGEMENT PROTECTION
Trip Cancellation Total ........................................Trip Cost, up to $50,000
Trip Interruption ..........................................Total Trip Cost, up to $50,000
Trip Delay........................................................................................$1,000
Important: For Trip costs exceeding $50,000 per person, Cunard will
provide Future Travel Credits equal to the otherwise non-refundable
cancellation fees which exceed the $50,000 cash refund limit. * For NY
Residents, Section I Travel Arrangement Protection is underwritten by
Virginia Surety Company, Inc.

SECTION II -TRAVEL PROTECTION COVERAGES
UNDERWRITTEN BY VIRGINIA SURETY COMPANY, INC.
POLICY NUMBER HTP04193
Per Guest Maximum, Up To:

PART B: MEDICAL PROTECTION
Emergency Evacuation/Repatriation of Remains ..........................$50,000
Accident Medical Expense ..........................................................$20,000
Sickness Medical Expense ..........................................................$20,000

PART C: BAGGAGE PROTECTION
Baggage/Personal Effects ..............................................................$3,000
Baggage Delay ..................................................................................$500

PART D: WORLDWIDE EMERGENCY ASSISTANCE
(On Call International)
Emergency Traveler's Assistance ..............................................24 Hours
Medical Consultation and Monitoring ............................................24 Hours
Emergency Legal Assistance ......................................................24 Hours
Emergency Medical and Dental Assistance ..................................24 Hours
Lost Travel Documents Assistance ............................................24 Hours
Emergency Medical Payment Assistance ..................................24 Hours
The benefits provided in this plan are subject to certain restrictions and
exclusions, including the Pre-Existing Condition Exclusion. Please read
this brochure in its entirety for a complete description of all terms and
conditions.

SECTION I -TRAVEL ARRANGEMENT PROTECTION
PROVIDED BY CUNARD LINE*
Cunard Line* offers the following modifications to the cancellation,
interruption, and delay provisions of the Passage Contract to guests who
enroll in and pay for this Guest Protection Program:

PART A: TRAVEL ARRANGEMENT PROTECTION
Trip Cancellation/Trip Interruption
In the event You are prevented from taking Your Trip because: (a) You,
Your Traveling Companion or Immediate Family member suffers a death
or an Injury or Sickness which results in medically imposed restrictions,
as certified by a Physician, at the time of loss preventing Your continued
participation in the covered Trip or (b) You or Your Traveling Companion
(i) is hijacked, required to serve on a jury, or subpoenaed; (ii) has a
home made uninhabitable by fire, flood, volcano, earthquake, hurricane,
or other natural disaster; or (iii) is directly involved in a documented
traffic accident while en route to departure; Cunard Line will refund to
you, up to Your total Trip cost, for:

A) TRIP CANCELLATION: non-refundable cancellation charges imposed
by Cunard Line and/or airfare cancellation charges for flights (booked
through Cunard) joining or departing Your Sea/Land Arrangements; or
the additional costs You may incur as a result of a change in the per person
occupancy rate of prepaid travel arrangements if a Traveling
Companion cancels his/her Trip for a covered reason and You do not
cancel.

NOTE: As respects air cancellation penalties, You will be refunded only
for Air Arrangements booked through Cunard and flights connecting to
such Air Arrangements booked through Cunard. Cunard will not refund
cancellation charges imposed on any other air arrangements You may
book on Your own.

B) TRIP INTERRUPTION: unused, non-refundable land or sea expenses
prepaid to Cunard Line and/or the airfare paid, less the value of applied
credit from an unused return travel ticket, to return home or rejoin the
original Sea/Land Arrangements (limited to the cost of one-way
economy airfare by scheduled carrier, from the point of destination to
the point of origin shown on the original travel tickets). Cunard will also
reimburse you, up to $100 per day, for reasonable additional
accommodation and transportation expenses incurred to remain near a
covered traveling Immediate Family member or Traveling Companion
who is hospitalized during Your Trip.

IMPORTANT: The Sickness or Injury causing You to interrupt Your Trip
must be verified by a Physician before You terminate the Trip. You, Your
Traveling Companion and Your Immediate Family member booked to
travel with you must be medically capable of travel on the day You
purchase this plan. The event which necessitated the trip
cancellation/interruption must first occur after You pay for this Guest
Protection Program. In no event shall the refund amount exceed the
amount You prepaid for Your Trip.

SPECIAL CONDITIONS: You must advise Your travel professional, Cunard
Line, and BerkelyCare as soon as possible in the event of a claim. No
refund or reimbursement will be made for any additional charges
incurred that would not have been charged had You notified these
parties as soon as reasonably possible.

TRIP DELAY: Cunard will reimburse You for Eligible Expenses, up to
$1,000, if Your Trip is delayed en route to or from Your Sea/Land
Arrangements due to inclement weather, strike or other job action, or
equipment failure of a Common Carrier; a traffic accident en route to a
departure in which You or Your Traveling Companion is not directly
involved; lost or stolen passports, travel documents, or money;
quarantine; hijacking; natural disaster including hurricane; civil
commotion or riot. Eligible Expenses include any prepaid, unused, nonrefundable
Sea/Land Arrangements, any reasonable additional expenses
for meals and lodging, and the cost of a one-way economy airfare ticket
to catch up to the Sea/Land Arrangements or return to the place of
origin shown on the travel documents.

PRE-EXISTING CONDITIONS
UNDER SECTION I, NO PAYMENT CAN BE MADE FOR ANY EXPENSES
INCURRED AS A RESULT OF INJURY, SICKNESS, OR OTHER CONDITION
AFFECTING YOU, A TRAVELING COMPANION, OR AN IMMEDIATE
FAMILY MEMBER BOOKED TO TRAVEL WITH YOU WHICH, WITHIN THE
60-DAY PERIOD BEFORE YOUR PROTECTION PLAN PURCHASE: A)
FIRST MANIFESTED ITSELF OR HAD SYMPTOMS WHICH WOULD
PROMPT A REASONABLE PERSON TO SEEK DIAGNOSIS, CARE, OR
TREATMENT; B) REQUIRED TAKING PRESCRIBED DRUGS OR MEDICINE,
UNLESS THE CONDITION FOR WHICH THE PRESCRIBED DRUG OR
MEDICINE WAS TAKEN REMAINED CONTROLLED WITHOUT ANY
CHANGE IN THE REQUIRED PRESCRIPTION; OR C) REQUIRED
TREATMENT OR TREATMENT WAS RECOMMENDED BY A PHYSICIAN.
GUEST PROTECTION PROGRAM
If You have any questions concerning this exclusion, please call
BerkelyCare at 1-(800) 323-3153 for further clarification. *For NY
Residents, Section I Travel Arrangement Protection is underwritten by
Virginia Surety Company, Inc.

SECTION I TRAVEL PROTECTION COVERAGES
UNDERWRITTEN BY VIRGINIA SURETY COMPANY, INC.

PART B: MEDICAL PROTECTION
EMERGENCY EVACUATION AND REPATRIATION OF REMAINS
The Insurer will pay benefits for Covered Expenses if an Injury or
Sickness commencing during the course of the Trip results in Your
necessary Emergency Evacuation. An Emergency Evacuation must be
ordered by a legally licensed Physician who certifies that the severity of
Your Injury or Sickness warrants an Emergency Evacuation. Emergency
Evacuations must be verified, approved, and arranged in advance by On
Call International. The Insurer will also pay the reasonable Covered
Expenses incurred to return Your body to Your point of origin if You die
during the Trip. Covered Expenses include, but are not limited to,
expenses for embalming, cremation, coffin for repatriation, and
Transportation. The Insurer will not cover any expenses provided by
another party at no cost to You or already included in the cost of the
Trip.

Emergency Evacuation means:
a) Your medical condition warrants immediate Transportation from the
place where You are injured or sick to the nearest hospital where
appropriate medical treatment can be obtained; and/or
b) after being treated at a local hospital, Your medical condition
warrants Transportation to Your origination point to obtain further
medical treatment or to recover.
Covered Expenses are customary and reasonable expenses, up to
$50,000, for Transportation, medical services, and medical supplies
necessarily incurred in connection with Your Emergency Evacuation.
Expenses for medical services and supplies must be recommended by
the attending Physician. All Transportation arrangements made for Your
evacuation must be by the most direct and economical route possible.
Expenses for Special Transportation must be:
a) recommended by the attending Physician;
b) required by the standard regulations of the conveyance transporting
You; AND
c) verified, approved, and arranged in advance by On Call International.
Transportation means any land, water, or air conveyance required to
transport You during an Emergency Evacuation. Special Transportation
includes, but is not limited to, air ambulances, land ambulances, and
private motor vehicles.
Additional Covered Expenses: If You are hospitalized for more than
seven (7) days following a covered Emergency Evacuation, the Insurer
will pay: (a) to return Your accompanying dependent children under 25
to their home, limited to the cost of one-way economy airfare, less the
value of applied credit from an unused return travel ticket, with an
attendant if necessary; and/or (b) up to the cost of round-trip economy
airfare to bring a person chosen by You to and from Your bedside if You
are traveling alone. These expenses must be authorized in advance by
On Call International.
The Insurer will not cover any expenses provided by another party at no
cost to You or already included in the cost of the Trip.

PLEASE NOTE: In no event will Covered Expenses for Emergency
Evacuation and Repatriation of Remains exceed $50,000.
ACCIDENT and SICKNESS MEDICAL EXPENSE
The Insurer will pay benefits, up to $20,000, if You incur necessary
Covered Medical or Dental Expenses as a result of an Injury, or up to
$20,000 if You incur necessary Covered Medical or Dental Expenses as
a result of Sickness. The accident causing such Injury must occur while
You are covered under the policy, and the Sickness must first manifest
itself during Your Trip. You must receive initial treatment within ninety
(90) days of the accident which caused the Injury or the onset of the
Sickness. All services, supplies, or treatment must be received within
52 weeks of the date of the accident or the onset of the Sickness. Only
dental expenses incurred during Your Trip are covered.
Covered Medical or Dental Expenses are necessary services and
supplies which are recommended by the attending Physician. They
include the services of a legally qualified Physician, surgeon, graduate
nurse, dentist, or osteopath; charges for hospital confinement and use
of operating rooms; charges for anesthetics (including administration);
x-ray examinations or treatments and laboratory tests; ambulance
service; drugs, medicines, and therapeutic services and supplies. The
Insurer will not pay benefits in excess of the reasonable and customary
charges commonly used by providers of medical care in the locality in
which the care is furnished.

EXCESS COVERAGE PROVISION
THE BENEFITS PROVIDED UNDER PART A, AND THE COVERAGES
PROVIDED UNDER PART B, SHALL BE IN EXCESS OF ALL OTHER VALID
AND COLLECTIBLE INDEMNITY OR INSURANCE AND SHALL APPLY
ONLY WHEN SUCH OTHER BENEFITS ARE EXHAUSTED.

PART C: BAGGAGE PROTECTION
BAGGAGE/PERSONAL EFFECTS
The Insurer will reimburse You, up to $3,000, for loss, theft, or damage
to baggage and personal effects. The Insurer will pay the lesser of the
following: original cash value of the item less depreciation as
determined by the Insurer; or cost of repair or replacement. There will
be a combined maximum limit of $1,000 for the following: jewelry;
watches; articles trimmed with, or made mostly of, fur; and cameras,
video cameras, and their related equipment.

BAGGAGE DELAY
The Insurer will reimburse You, up to $500, for expenses of necessary
personal effects needed while at a destination other than Your place of
residence if Your checked baggage is delayed or misdirected by a
Common Carrier for more than 24 hours from the time You arrived at the
destination stated on Your ticket. You must be a ticketed passenger on a
Common Carrier.

IMPORTANT: Coverage under Part C is secondary to any coverage
provided by a Common Carrier and/or insurance specifically insuring the
lost, stolen, or damaged item's).

PART D: WORLDWIDE EMERGENCY ASSISTANCE
(On Call International)
On Call International (On Call) provides a 24-hour emergency telephone
assistance service for Your benefit so that, in the event of an
emergency during the term of this coverage, English-speaking help and
advice may be furnished.
• Emergency Cash Transfer Assistance
• Medical Consultation and Monitoring
• Emergency Legal Assistance
• Emergency Medical and Dental Assistance
• Lost Travel Documents Assistance
• Emergency Medical Payment Assistance
DEFINITIONS
1.'AIR ARRANGEMENTS' - means air arrangements made by Cunard Line.
2.'BUSINESS PARTNER' - means an individual who is: (a) involved with You
in a legal partnership; and (b) actively involved in the day-to-day
management of the business.
3.'COMMON CARRIER' - means an air, land, or sea conveyance operating
under a valid license for the transportation of passengers for hire.
4.'DOMESTIC PARTNER' - means a person with whom You reside and can
show evidence of cohabitation for at least the previous six months and have
an affidavit of domestic partnership, if recognized by the jurisdiction within
which You reside.
5.'IMMEDIATE FAMILY' - means children, step- or adopted children, children in-
law, parents, step-parents, parents-in-law, siblings, step-siblings, siblings in-
law, grandparents, grandchildren, legal or common law spouse, aunts,
uncles, nieces, nephews, Business Partner, or a Domestic Partner of You or
Your Traveling Companion.
6.'INJURY' - means bodily injury caused by an accident occurring while this
plan is in force and resulting directly and independently of all other causes in
loss covered by this plan. The Injury must be verified by a Physician.
7.'INSURER' - means Virginia Surety Company, Inc. and is applicable only to
the coverages in Section II of this Guest Protection Program. The
reimbursement offered under Section I of this plan is not insurance. Section I
terms are an optional modification to Cunard Line's Passage Contract, as
described herein. Cunard Line's obligation for the modifications to its
Passage Contract (for those guests who enroll in, and pay for, this Guest
Protection Program) is underwritten by Virginia Surety Company, Inc.
8.“PHYSICIAN' - means a licensed practitioner of medical, surgical, or dental
services acting within the scope of his/her license. The treating Physician
may not be yourself, a Traveling Companion, or an Immediate Family
member.
9.'SEA/LAND ARRANGEMENTS' - means land and/or sea arrangements
made by Cunard Line.
10.'SICKNESS' - means an illness or disease which is diagnosed or treated
by a Physician after the effective date of coverage and while You are
covered under this plan.
11.'TRAVELLING COMPANION' - means one person who is booked to
accompany You on Your Trip.
12.'TRIP' - means prepaid Sea/Land Arrangements and shall include flight
connections to join and depart such Sea/Land Arrangements.
13.'YOU' OR 'YOUR' - means a person who has purchased a Trip and who
has paid the required plan cost for the benefits and coverages provided
hereunder.

EXCLUSIONS
Naturally, as with any protection plan, limitations exist. These
exclusions enable Cunard to provide a broad range of benefits at an
economical cost to You without the necessity of medical questionnaires
and, with respect to Section II, to supplement Your existing insurance
plans.

THIS GUEST PROTECTION PROGRAM DOES NOT COVER NOR
REIMBURSE FOR:
IN PARTS A and B:

ANY LOSS CAUSED BY OR RESULTING FROM: Pre-Existing Conditions
(except Trip Cancellation/Trip Interruption caused by a death); Sickness
or disease except as provided for in the policy; war or any act of war
whether declared or not; while serving as a member of the armed
services; while or as a result of riding in any device for aerial navigation
other than as provided for in the policy; participation in any
professional, semi-professional, or inter-scholastic team sports; being
under the influence of drugs or intoxicants unless prescribed by a duly
licensed Physician; participation in any felonious act or attempt thereat;
scuba diving, unless it is recreational diving at less than 30 feet in
depth; skydiving; hang gliding; parachuting (not including parasailing);
contests of speed; elective surgery; non-emergency dental treatment or
surgery; elective abortion; normal pregnancy except if hospitalized;
mental or nervous disorders except if hospitalized.

IN PART C: ANY LOSS OR DAMAGE TO: animals; automobiles and their
equipment; boats; motors; motorcycles; other conveyances and their
equipment (except bicycles while checked as baggage with a Common
Carrier); household furniture; eyeglasses, sunglasses, and contact
lenses; artificial teeth and dental bridges; hearing aids; prosthetic limbs;
brittle or fragile articles; money and securities; tickets and documents;
sporting equipment if loss or damage results from the use thereof.

ANY LOSS CAUSED BY OR RESULTING FROM: wear and tear, gradual
deterioration; insects or vermin; inherent vice or damage; confiscation
or expropriation by order of any government; radioactive contamination;
war or any act of war whether declared or not; theft or pilferage while
left unattended in any vehicle; mysterious dis-appearance.

TERM OF PROTECTION

1. This protection is valid only upon payment to Cunard Line of the total
required plan cost in advance of any losses and will not cover any
losses suffered prior to purchase.

2. The Trip Cancellation protection provided under Part A takes effect
upon receipt of the required plan cost by Cunard Line and ends upon the
commencement of Your Sea/Land Arrangements.

3. The remaining coverages and services provided take effect at
12:01 A.M. local time at Your location on the contracted departure date
of Your Sea/Land Arrangements and terminate on the earlier of the
following: (a) Your return to Your origination point (as specified in the
travel tickets); or (b) 11:59 P.M. local time at Your location on the day
the Sea/Land Arrangements are scheduled to be completed; or (c) the
date You cancel Your Trip.

4. The duration of protection for the coverages in Section II and the
eligibility period for the travel delay protection shall be extended under
the following conditions: (a) when You commence air travel from Your
origination point (i) within 7 days before the commencement of the
Sea/Land Arrangements, coverage shall apply from the time of
departure from the origination point; (ii) greater than 7 days before the
commencement of the Sea/Land Arrangements, the extension coverage
shall be provided only on the day of Your air travel; and (b) if You return
to Your origination point (i) within 7 days after the completion of the
Sea/Land Arrangements, coverage shall apply until the time of return to
the origination point; (ii) greater than 7 days after the completion of the
Sea/Land Arrangements, the extension coverage shall be provided only
on the day of Your air travel.

WHERETO REPORT CANCELLATIONS OR

SECTION II CLAIMS

1. REIMBURSEMENT FOR TRIP CANCELLATIONS: Call Your travel
professional, Cunard Line, and BerkelyCare IMMEDIATELY to notify them
of Your cancellation and to avoid any non-reimbursable expenses due to
late reporting. BerkelyCare will then forward the appropriate form which
must be completed by You AND THE ATTENDING PHYSICIAN, if
applicable.

2.EMERGENCIES ARISING DURING YOUR TRIP:
Identify yourself by the policy number
HTP04193 and give the details of Your problem or medical emergency.

* If You have any difficulty making this collect call, contact the local phone operator
to connect You to a U.S.-based, long-distance service. In this case, please let the
Assistance Provider answering the phone know the number You are calling from, so
that he/she may call You back. Any charges for the call will be considered
reimbursable benefits.

Note that the problems of distance, information, and communications
make it impossible for Virginia Surety Company, Inc., BerkelyCare, or On
Call International to assume any responsibility for the availability,
quality, use, or results of any emergency service. In all cases, You are
still responsible for obtaining, using, and paying for Your own required
services of all types.

3. CLAIMS NOTIFICATION UPON YOUR RETURN: Report Your claim as
soon as possible to BerkelyCare. Provide the policy number above, Your
travel dates, and details describing the nature of Your loss. Upon receipt
of this information, BerkelyCare will promptly forward You the
appropriate form to complete.
BerkelyCare Office Hours
300 Jericho Quadrangle 8AM - 10PM (EST),
P.O. Box 9022 Monday - Friday
Jericho, NY 11753 9AM - 5PM (EST),

IMPORTANT: In order to facilitate prompt reimbursement/claims
settlement upon Your return, be sure to obtain as applicable: detailed
medical statements from Physicians in attendance where the accident
or Sickness occurred; receipts for medical services and supplies;
receipts from the hospital; police reports or claims reports from parties
responsible (i.e., airline, cruise line, hotel, etc.) for loss, theft, damage,
or delay. In the event of a baggage claim, receipts for damaged items
will be required. In the event of a baggage delay or trip delay claim,
receipts for any additional covered/eligible expenses will be required, as
well as verification of any delay.

ENROLLMENT PROCEDURE
For Your convenience, the cost of the plan may be automatically
included as an option on Cunard's invoice to Your travel professional.
Enrollment in the Guest Protection Program is made by simply
paying this amount. If You do not wish to take advantage of this
protection, please advise Your travel professional to deduct the cost of
the plan. If the plan cost has not been included on Your invoice and You
wish to purchase it, simply ask Your travel professional to contact
Cunard to arrange for billing.
PLEASE NOTE: Payment for the plan may not be accepted after the Trip
cost has been paid in full. The plan cost is non-refundable once You
enter the cancellation fee period as stated by Cunard Line.
This program was designed for the Guests of Cunard Line by:
This plan was designed and is administered by BerkelyCareSM. IN
CALIFORNIA: BerkelyCareSM is a service mark of Aon Direct Insurance
Administrators, CA Insurance License #0795465.
IN ALL OTHER STATES: BerkelyCareSM is a division of Affinity Insurance
Services, Inc. in all states other than CA, except: AIS Affinity Insurance
Agency, Inc. in MN and OK and AIS Affinity Insurance Agency in NH
and NY.
For additional information regarding this plan,
call the Cunard Line Protection Help Line at:
1-(800) 323-3153 or 1-(516) 342-2720
Office Hours:
8AM - 10PM (EST), Monday - Friday
9AM - 5PM (EST), Saturday
The obligations of Cunard Line under Section I* and the coverages
under Section II of this plan are underwritten by:
Virginia Surety Company, Inc.
1000 Milwaukee Drive, Glenview, IL 60025
NOTICE TO NY RESIDENTS: * For NY Residents, Section I Travel
Arrangement Protection is underwritten by Virginia Surety Company,
Inc.
The terms and conditions of this Guest Protection Program are briefly
outlined in this plan description. Complete provisions pertaining to the
coverages under Section II are contained in the Master Policy on file
with the trustee, Marine Bank, Springfield, and Cunard Line. In the event
of any conflict between Section II of this plan description and the
Master Policy, the Master Policy will govern.

Deposits
A 25% deposit is required within seven days of reservation or sooner, as specified by Cunard. Staterooms are subject to cancellation if required deposit amount is not received within the specified option period.

Balance of Payment

Full payment for all voyages must be received by Cunard no later than 90 days prior to sailing. All reservations are subject to cancellation if payments are not received by the due date, and are guaranteed only when paid in full at 90 days prior to sailing. Reservations made within 90 days of sailing require full payment within three days of the reservation or sooner, as specified by Cunard.

Methods of Payment

Only U.S. dollar payments are accepted via agency check, personal check, wire transfer, American Express, MasterCard, Visa, Diner's Club or Discover Card. Expenses incurred for onboard services/products by the guest or by Cunard on behalf of guests, shall be paid by guest prior to debarkation.

• Government Fees and Taxes
• Fuel Supplement
• Shore and land excursions
• Most special service items

Cancellation fees vary based on voyage length and time of cancellation. 'All Items' include voyage fare, ticketed air, pre-voyage and post-voyage hotel packages. Air deviation fees and Cunard Travel Care are not refundable. Fees are shown below for the 2009-2010 season:

2009-2010 Sailings - Less than 40 Days (including World Cruise Segments/Liners)
Number of Days Before Sailing	Cancellation Fee
120 to 91 days	None
90 to 61 days	25% of full fare
60 to 31 days	50% of full fare
30 to 15 days	75% of full fare
14 days or less, or non-appearance	100% of full fare

2009-2010 Sailings - 40 Days or Longer (including World Cruise Segments/Liners)
Number of Days before Sailing	Cancellation Fee
120 to 91 days	25% of full fare
90 to 61 days	50% of full fare
60 days or less or non-appearance	100% of full fare

• Any air deviation fee paid
• A service fee of $50/per person (for voyages in North America) or $75/person (for international voyages)
• Any cancellation fees charged to Cunard by the airlines.

Refunds
Before a determination regarding a refund can be made, all cruise and air documents must first be returned to: Cunard Line, 24303 Town Center Drive, Valencia, California 91355. Partial use of cruise, airfare, hotel and land extension does not qualify a guest for a refund. All refund requests pertaining to cruise, land and air are subject to final review by Cunard.

For the comfort and convenience of all guests, elevators, and some restaurants and public rooms have been designated as non-smoking. Many public rooms offer both smoking and non-smoking areas. Guests who enjoy pipes or cigars are accommodated in Churchill's Cigar Lounge onboard QM2, and in the Chart Room, Golden Lion Pub, Crystal Bar and open decks onboard QE2. We ask that guests refrain from smoking pipes or cigars in other enclosed public areas of the ship. Aboard QM2, each public room and bar have designated smoking sections and all restaurants are non-smoking. Aboard QE2, each restaurant provides a small section designated to cigarette smoking with the exception of the Princess Grill, which is non-smoking. Each public room and bar have designated smoking sections. The elevators, theatres and library are designated as non-smoking.