MSC Cruises

The Carrier does not accept unaccompanied Minors. Minors will not be allowed to embark unless they are accompanied by a parent or guardian. Adult Passengers traveling with a Minor shall be fully responsible for that Minor's conduct and behavior. Minors may not order or consume alcoholic beverages or participate in gambling. When voyages include a port located in the U.S.A. the same conditions apply for passengers under age 21.
Minors onboard must be supervised by a parent or guardian at all times and are welcome at the activities onboard or at shore excursions provided that a parent or guardian is present. Children cannot remain onboard if their parents or guardians go ashore. The adult passengers shall be liable to the Carrier and shall reimburse it for loss, damage or delay sustained by the Carrier because of any act or omission of the Passenger or minor Passenger. Minor Passengers are subject to all the terms contained in the Conditions of Carriage.

Early breakfast is served on deck between 06.30 and 07.00. Breakfast is served in the restaurant from 07.00 until 09.30, at the on-deck buffet from 07.00 until 10.00, or in your cabin from 07.00 until 10.00 (except on the day of disembarkation). Cabin service can be requested using the form found in the cabin. Lunch is served from 12.00 until 14.30 in the restaurant and on-deck buffet. Dinner is served in the restaurants in two seatings at 19.00 and at 20.45. Times may change depending on dockings and excursions. Any changes will be indicated in the Daily Program. Special diets can be catered for if requested at the time of reservation. A supplementary charge may apply to these special requests. It is possible to reserve lunch and/or dinner at special and a la carte restaurants through the Reception Desk.

Even the best-planned travel can be impacted by the unexpected illness, medical emergencies, severe weather, delayed flights, lost passports or luggage, etc. Troubles can occur when you least anticipate them, forcing you to cancel or interrupt your trip, lose your vacation investment, and incur unplanned expenses. And when you’re away from home, things like medical emergencies and illness are even more difficult to manage. CSA Travel Protection plans provide important insurance coverage, benefits and 24-hour emergency assistance services to take care of you while traveling and protect your hard-earned investment. We anticipate the unexpected so you don’t have to. * Please note: Benefits and services are described on a general basis. Certain restrictions, exclusions, and limitations apply to all coverages and services. Please contact CSA Travel Protection for a sample certificate/policy. This plan applies to only those arrangements booked directly through MSC Cruises.

INSURANCE COVERAGES:
Trip Cancellation & Trip Interruption
Provides reimbursement for unused, non-refundable pre-paid expenses if you are prevented from taking your trip due to a covered reason. Trip Interruption also provides reimbursement for additional transportation costs if your trip is interrupted or your arrival on your trip is delayed due to a covered reason. Trip Delay Provides for reasonable expenses incurred such as accommodations, meals, and local transportation if you are delayed 12 hours or more during your trip due to a covered reason.

Baggage Delay
Provides reimbursement for the emergency purchase of necessary personal effects if your baggage is delayed for more than 24 hours during your trip. Baggage & Personal Effects Provides reimbursement for baggage or other personal effects that are lost, damaged or stolen while on your trip.

Accident and Sickness Medical Expense
Provides coverage for the necessary medical, surgical and emergency dental care costs if you become sick or accidentally injured while on a trip.

Emergency Medical Transportation
If you become sick or injured on a trip, Emergency Medical Transportation will provide benefits such as: arrange transportation to the nearest suitable medical facility; help the guest return Home, if medically necessary; provide round-trip economy air fare for a companion to visit if you are traveling alone and hospitalized for more than 7 days.

Air Flight Accident
Provides coverage for loss of limb or life in the event of an accident while traveling as a ticketed passenger on a certified passenger aircraft.

At the end of the cruise it is international custom to pay service charges to restaurant and cabin staff in recognition of good service. Passengers will receive written communication regarding this in their cabin. For your convenience and as an indicative suggestion we have arranged for an all inclusive daily service charge of 6 Euros per adult and 3 Euros per child (4-17 years) for cruises in the Mediterranean and Northern Europe; 12 US dollars per adult and 6 US dollars per child for cruises in the Caribbean and North America; 6 US dollars per adult and 3 dollars per child for cruises in Brazil and Argentina (including Ocean Cruises); 5 US dollars per adult and 2,50 US dollars per child for cruises in South Africa. This sign of appreciation, valid on all ships in the MSC Cruises fleet is of course optional. Therefore, passengers may freely decide whether to increase or decrease it, communicating their decision to the Accounting Office before 22.00 of the last day. This Office is at your disposal for further information. For your convenience, should you give no indication to change the amount; the sum will automatically be debited to your final extras account.

Final payment is due no later than 75 days prior to sailing or by the option date if booking within 75 days of sailing. To avoid cancellation, the deposit or final payment must be received by MSC's office by the option date given at the time of booking. Option dates can vary from one to seven days from booking date depending on sailing demand. In a few rare instances immediate payment by credit card may be required to confirm you reservation.

Government fees and taxes may include any and all fees, charges and taxes imposed by U.S. and/or foreign governmental and quasi-governmental authorities, including U.S. customs fees, head taxes, hotel taxes, air taxes, taxes incurred as part of a land tour, inspection fees, immigration and naturalization fees and Internal Revenue Service fees. Government fees and taxes are subject to change and MSC Cruises reserves the right to collect any increases in effect at the time of sailing, even if the fare has already been paid in full. Government fees and taxes are collected for all guests, regardless of age. MSC Cruises reserves the right to pass on any fuel surcharge without prior notice to guests. Cancellation requests must be received in writing by MSC Cruises no less than 76 days prior to sailing date for a full refund.

Reservation cancellation requests received less than 76 days prior to sailing will be subject to the following charges:

75 to 46 days prior to sailing: Deposit amount

45 to 16 days prior to sailing: 50% of cruise fare, excluding taxes

15 days or less prior to sailing: 100% of cruise fare, excluding taxes

No refund will be issued if a guest voluntarily or involuntarily fails to show up for their cruise; is denied boarding for any reason including failure to possess required travel documents, passport or visa; or terminates his/her cruise in progress. Cruise contracts are non-transferable.

Name changes and cruise date changes are considered reservation cancellations and are subject to the above cancellation charges. Cancellation charges are assessed on total fares, which include cruise fare, air add-ons, hotel packages, and any other additional services arranged through MSC Cruises.

At MSC Cruises, MSC tries to accommodate our guests' preferences. Smoking is permitted only in designed areas. Smoking is not permitted at any time in the dining room or main show lounge.