Regent Cruises

Children Onboard
Children under the age of 18 must be accompanied by a parent or other responsible adult over the age of 21. RSSC may restrict the number of children on board. RSSC is unable to accept infants less than 6 months of age.

Laundry, Dry Cleaning and Pressing Services
Onboard laundry and valet services, including pressing and dry cleaning, are available with charge and may be arranged through your stewardess. Self-service laundries are located on passenger decks 6, 7, 8, 9 and 10. Laundry and dry cleaning articles collected before 9 am will be returned the same day between 4 and 6 pm. A six-hour express service is available at a nominal charge.

Articles for pressing are collected throughout the day and will be delivered between 4 and 6pm. All guests entitled to Butler Service will receive complimentary pressing of any items that will be worn the first evening onboard. These items will be collected by the butler at the guest's earliest convenience.

Club Mariner Children's Program
For adults who would like their children or grandchildren to join them, Radisson Seven Seas Cruises youth program is designed for children in age groups 5 - 9, 10 - 13 and 14 - 17 and is supervised by specially trained youth counselors. The program is offered free of charge during summer months only.

Medical Services
Shipboard medical services and facilities, including doctor, nurse and medications, are available to all guests at a reasonable charge. Standard hospital emergency equipment is available onboard.

Butler Service
For those who desire an enhanced level of individualized service, Regent's Butler service is the ultimate prerequisite. Need an appointment in the Spa? Want to hold a cocktail party in your suite? Have a gift delivered? Assist in making reservations at Signatures? Arrange for a private car in Monte Carlo? Our skilled butlers do it all, quickly, competently and without fuss.

The Seven Seas Voyager's exclusive Butler service is available in 88 suites in categories B and higher.

24-Hour Room Service
A special 24-hour room service menu is available. During normal dining hours, you may also order from the Compass Rose Restaurant menu and enjoy dinner in your suite.

There are four open-seating main restaurants plus the Pool Grill - a surprising number for a ship of her size! Waiters recruited from some of the world's finest restaurants and hotels provide Regent's renowned 'Above and Beyond' service. A choice of fine, complimentary wine is poured nightly, or a professional sommelier will be pleased to discuss alternatives available for purchase from the Seven Seas Voyager's wine cellar. And if you prefer to dine en suite, you may order selections from the chef's nightly menu during regular dining hours - while the room service menu is available 24 hours a day.

We highly recommend adequate personal and baggage insurance and trip cancellation insurance for all Guests. All trip cancellation policies will be strictly enforced. Applications for insurance are provided upon request.

Gratuities are included in the cruise fare for all RSSC vessels. If guests feel strongly about expressing their gratitude to the crew, they should be encouraged to make a donation to the Crew Welfare Fund at the Purser Office. This money is utilized for crew parties and events.

Cancellation Policy:
All cancellations must be in writing. The following cancellation charges will be assessed for all written cancellations received prior to departure up to the scheduled time of departure. For all air-inclusive cruise or cruisetour packages cancelled after receipt of the airline ticket, refunds will only be processed after the return of the airline ticket. The following charges will apply to cancellations received as follows:

Standard cruises
From date of deposit to 121 days prior to vacation date: $200 per booking administrative fee. This administrative fee may be converted to a Future Cruise Credit redeemable on bookings made up to 12 months after cancellation and for travel any time.

Days Prior to Vacation Date Cancellation Amount
120-90 $400 per booking cancellation fee
90-60 10% of fare per person
59-30 25% of fare per person
29-15 50% of fare per person
14-0 100% of fare per person

Paul Gauguin
From date of deposit to 121 days prior to vacation date: $200 per booking administrative fee. This administrative fee may be converted to a Future Cruise Credit redeemable on bookings made up to 12 months after cancellation and for travel any time.

Days Prior to Vacation Date Cancellation Amount
120-91 10% of fare per person
90-61 20% of fare per person
60-31 50% of fare per person
30-0 100% of fare per person

World Cruises
From date of deposit to 121 days prior to vacation date: Full Cruisers: $1,000 per booking administrative fee for MS-C and $500 per booking for D-H.
Segment Guests: $200 per booking administrative fee for all categories.
This administrative fee may be converted to a Future Cruise Credit redeemable on bookings made up to 12 months after cancellation and for travel any time.

Days Prior to Vacation Date Cancellation Amount
120-91 20% of fare per person
90-75 50% of fare per person
74-0 100% of fare per person

In light of continuing legislative changes in smoking policies around the world as well as the comfort, health and safety of Regent's guests and crew, both in terms of the proven dangers of second hand smoke and the fire hazard that smoking presents, smoking is prohibited in all suites, staterooms and balconies fleet-wide. Not only does smoking present a fire hazard, but it is also an inconvenience to other guests as the smoke, or its odor, invades surrounding suites, balconies and public areas, creating discomfort for the guests in these areas (updated July 5, 2007; took effect at the end of 2007).

In addition, cigarette smoking is not permitted in any enclosed dining areas, whether it be the ships' main dining rooms or the alternate dining venues. Cigarette smoking is only permitted in designated areas of the outdoor Pool Grills. Other than open deck areas, the following are the only public rooms or areas where cigarette smoking is now permitted:

Seven Seas Voyager: Connoisseur Club, Casino, Voyager Lounge (designated area), Horizon Lounge (outside area only), Pool Bar
Seven Seas Mariner: Connoisseur Club, Casino, Horizon Lounge (outside area only), Stars Nightclub (designated area), Pool Bar
Seven Seas Navigator: Connoisseur Club, Casino, Stars Lounge (designated area), Galileo's (outside area only), Pool Bar
Paul Gauguin: La Palette (outside area only), Le Grill (designated area), Pool Bar
Minerva: Smoking Lounge on Bridge Deck

Pipe smoking is only permitted in the Connoisseur Club aboard Seven Seas Voyager, Mariner and Navigator. Pipe smoking in open deck areas is considered an extreme fire hazard and is not permitted. Cigar smoking is only permitted in the Connoisseur Club aboard Seven Seas Voyager, Mariner and Navigator, and in the designated area of the Pool Bar area aboard all four vessels.

Failure to comply with this policy will result in guests being asked to leave the ship at their expense, without refund or credit for the unused portion of their cruise.