Swan Hellenic Cruises

Guaranteed Lowest Prices on Swan Hellenic Cruises

Swan’s 2014 Diamond Anniversary marks our 60th year of small ship discovery cruising. With over 60 years' experience... Swan Hellenic has perfected the art of small ship discovery cruising to a point where every cruise delights, surprises and satisfies curious minds - and where you can be assured of traveling in comfort and style, backed up by high standards of service from friendly staff in our office and on board the 350-guest Minerva.

Minimum Age Policy on Swan Hellenic Cruises

Childeren - There are no recreational facilities for children aboard Minerva and reservations for children are not advised.

Travel Protection Options on Swan Hellenic Cruises

Travel insurance is strongly recommended. Please contact Swan Hellenic for more details.

Dining on Swan Hellenic Cruises

Breakfast, lunch and dinner are arranged on an open sitting basis and may be taken in the Dining Room or the Veranda. Opening times will vary according to the daily program.

Fuel Surcharge Policy on Swan Hellenic Cruises

Carrier may impose charges in addition to the fare quoted at any time prior to the date of sailing. These charges may be due to, but are not limited to, currency fluctuations, increases in government taxes or levies, or increased security costs and the increased of fuel. A “fuel supplement” is an additional charge to defray a portion of Carrier’s costs. Carrier reserves the right to charge a fuel supplement of $10 dollars per passenger per day without prior notice in the event that the price of sweet crude oil according to the NYMEX (in the price of fuel in the price of fuel New York Mercantile Exchange Index) is greater than USD $90 per barrel of oil. Such charges will be added to the Passenger’s on-board account. Additionally, expenses not covered by the cruise fare, which are reasonably incurred by the Carrier on board the Vessel or in any port for or on behalf of Passenger shall be payable by Passenger and may, at Carrier’s option, be presented and paid before Passenger disembarks.

Tipping Policy on Swan Hellenic Cruises

Gratuities are included in the cruise fare.

Payments / Refunds on on Swan Hellenic Cruises

The Performing Carrier reserves the right to cancel, advance or postpone any Cruise at any time prior to the scheduled sailing date and is under no obligation except in the event of cancellation, you will receive a full refund of any payments received by the Contracting Carrier. In addition, situations may arise which, in the opinion of the Carrier make it necessary to change itineraries or make substitutions or omissions, involving hotels, ports of call, restaurants, other travel components, vessels or other modes of transportation, whether before or after the sailing of the vessel, without previous notice to the Passengers. If this should occur, the Carrier does not assume responsibility or liability for any losses, inconvenience or expenses incurred by Passengers as a result, except as detailed in the Passage Contract. The Carrier is not required to make refunds once travel commences regardless of the reason the Passenger is unable to complete their travel.
If the Passenger wishes to cancel the booking made directly with the Contracting Carrier, written notice of cancellation must be sent to the Contracting Carrier. Any refund Passenger may be entitled to will be based on when the required notice of cancellations is received by Carrier and the number of days before the scheduled sailing date that notice is received. If the cancellation request is received more than 120 days prior to the departure date, the full amount of the deposit will be retained by the Carrier as a cancellation charge.

Cruise cancellation requests received by the Contracting Carrier within 120 days of the departure date will be refunded as follows:

If received 120-91 days prior to the date of embarkation, passenger will receive a refund 75% of the total cruise fare per person;
If received 90-61 days prior to the date of embarkation, passenger will receive a refund of 40% of the total cruise fare per person
If received 60-0 days prior to the date of embarkation, passenger will not be entitled to a refund.

Cancellation charges will apply in accordance with the passengers terms and conditions of contract regardless of the reason for cancellation. Carrier shall not be liable for any refund to Passenger for lost Tickets, or Tickets wholly or partially not used by Passenger. No refund will be issued for a voluntary or involuntary termination by the Passenger of a cruise or a tour in progress. Changes in the identity of any Passenger as well as changes in the departure dates are considered reservation cancellations and are subject to the foregoing cancellation fees. Separate insurance or cancellation charge waiver provisions may be available through a travel agent or through Contracting Carrier.

Smoking Policy on Swan Hellenic Cruises

Passengers are only permitted to smoke in the designated areas on the open decks. Smoking is not permitted on excursion coaches.

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Guaranteed Lowest Prices on Swan Hellenic Cruises