If reservation is not cancelled 24 hours in advance, a $5.00 cancellation fee per person will apply.

Dress Code in Dining Rooms
Freestyle Cruising gives the guests the freedom to dress as they please. Resort casual attire is always appropriate morning, noon and night. However, NCL/ NCLA does not allow any blue jeans, t-shirts, shorts, cut-offs, tank tops, bare feet, etc. in any of the fine dining restaurants for dinner, including all main restaurants, alternative restaurants, and cover charge venues.

Guests are allowed to wear blue jeans, shorts and t-shirts, in the evenings at the buffets, outdoor barbeques, and 24-hour venues, such as the Blue Lagoon, the Cadillac diner, etc.

Below are a few exceptions to the dining room dress code:

• Blue Jeans will be allowed in all dining rooms on all Houston departures, due to the Texas culture.
• Bermuda shorts with knee high socks, or Scottish kilts with knee highs will also be allowed in all dining rooms in Bermuda as these are considered formal dress in Bermuda.
• Hawaiian shirts are allowed with proper slacks in all dining rooms.
• Ladies Capri Pants, which are a length between the knee and ankles, are acceptable in all fine dining rooms as long as they are not blue jean capris.

Additional Information:
Special meals are available including low-calorie, vegetarian, no MSG, low/no sodium and low/no cholesterol meals, as well as sugar-free and fat-free desserts. All of the restaurants are non-smoking. Most specialty restaurants require a per person cover charge or offer a' la carte pricing. Reservations are recommended and can be made on board.

Company policy dictates that a passenger under 21 years of age must be accompanied in the same or connecting stateroom by a passenger 21 years or older who expressly agrees to be responsible for the under 21 passenger throughout the cruise. This includes, but is not limited to, preventing under-age purchase or consumption of alcohol**, preventing under-age gaming activities and preventing violations of any ship's rules. Passengers must be age 21 to purchase or consume alcohol and age 18 to gamble on the ship. If the accompanying adult is not the minor's parent or legal guardian, a PARENTAL/ GUARDIAN CONSENT LETTER that authorizes the minor's travel and further authorizes medical treatment in case of an emergency must be delivered to an NCL representative at the pier. Failure to produce this letter at embarkation may result in boarding being denied, with no refund of cruise fare provided.

Please note that infants under six months of age are not eligible to travel on NCL ships.

Note: Two people under the age of 21 may travel together in the same stateroom without someone over the age of 21 in the same stateroom if they purchased the cruise under the family plan and have at least one person who is 21 years or older in the adjoining stateroom. The age limit will be waived for married couples less than 21 years of age provided proof of marriage is presented to an NCL representative at the pier.

**With the exception of Alaska and Hawaii itineraries, NCL permits guests between the ages of eighteen (18) and twenty (20) to purchase and personally consume wine and beer while on NCL ships with the consent of an accompanying parent or legal guardian (Parental Consent) on the same sailing when the vessel is outside the US state territorial waters (3 miles). Complete details and the Parental Consent form are available on board at the Reception Desk.

Minors
A passenger under 21 years of age must be accompanied in the same or connecting stateroom by a passenger 21 years or older who expressly agrees to be responsible for the under 21 passenger throughout the cruise. This includes, but is not limited to, preventing the purchase or consumption of alcohol and preventing the violation of any ship rules. If the accompanying adult is not the minor's parent or legal guardian, a notarized parental/guardian consent letter that authorizes the minor's travel and further authorizes medical treatment in case of an emergency must be delivered to an NCL representative at the pier.

An authorization letter is only required for guests under the age of 18.
Failure to produce this letter at embarkation may result in boarding being denied with no refund provided. Note: Two people under the age of 21 may travel together in the same stateroom without someone over the age of 21 in the same stateroom, if they purchased the cruise under the family plan and have at least one person who is 21 years or older in the adjoining stateroom.

Norwegian Cruise Line is making a nominal adjustment to its daily service charges, effective April 1, 2017.

Norwegian’s discretionary daily service charges make it easy for guests to provide gratuities to key onboard staff who provide superior guest service during the cruise, including their room steward, restaurant servers and behind-the-scenes support staff.
 

The new rates for all ships, except for Norwegian Sky are:

• $13.99 per person per day for any category up to a Mini-Suite Stateroom.  
• $16.99 per person per day for any suite or Haven category. 

To better address the demands of the enormously successful all-inclusive product aboard Norwegian Sky, the new rates are:

• $18.99 per person per day for any category up to a Mini-Suite Stateroom. 
• $21.99 per person per day for any suite category. 

Any guest that has made a booking by March 31, 2017 will have the option of prepaying their service charges at the current rate if done prior to sail date. Guests with existing cruise reservations who have already pre-paid their service charges at the current rate are not affected.

Guest satisfaction is the highest priority at Norwegian Cruise Line. We have structured a guest satisfaction program designed to handle any concerns about service or on-board product quickly and efficiently. However, in the event a service issue should arise during your cruise please let NCL's on-board reception desk staff know right away, so that NCL can address these in a timely manner. It is NCL's goal to reach a satisfactory solution to any issue when it happens and make sure NCL's guests can focus on enjoying their cruise. Should your concerns not be met with satisfaction you can adjust the charges.