Carnival Mardi Gras

Dining Info Coming Soon!

Guests are required to be 21 years old (on embarkation day) to travel. Guests under the age of 21 must be accompanied in the same stateroom by a parent or guardian 25 or older. The exceptions Carnival will make to this policy are: 

Married minor couple - The booking must be documented that the couple is married. The couple must have proof of marriage at embarkation or they will be denied boarding without the benefit of a refund. 

Domestic Partners/Same-Sex Union minor couple - The booking must be documented that the couple are legal Domestic Partners/Same-Sex Union. The couple must have legal proof of partnership/union at embarkation or they will be denied boarding without the benefit of a refund. 

Guest ages will be verified at embarkation. Guests not conforming to this policy will be denied boarding and assessed a 100% cancellation penalty. NO exceptions will be made at embarkation. 

The Group policy is slightly different because of stricter group terms and conditions including mandatory chaperones, damage deposits and other considerations. Please call for more details.

It is customary to extend gratuities/tips to the shipboard staff for their services. How much to tip is a personal matter and completely up to the guest. Our recommended guidelines in regards to what is appropriate are as follows:

• For beverage purchases, 15% of the bill is automatically added to the Sail & Sign charge.
• Room Service staff may be tipped as service is rendered.
• Tipping applies regardless of the dining options selected, such as eating at the casual dining restaurant or Open Seating Dining. 

There are two ways of extending gratuities to the shipboard staff as follows:

Gratuity Program

• For the guest's convenience, we automatically add the recommended gratuities to the guest's on board Sail & Sign Account on embarkation day.
• Should a guest not be satisfied with the service they receive, they can contact the Guest Services desk while onboard. This will allow us to address their concerns in a timely and appropriate fashion. At the discretion of the guest, they may adjust the gratuities at any time while onboard. Gratuities will be deemed undisputed unless a request to modify is received prior to disembarking the ship.
• Guests less than two years of age are not required to extend gratuities.
• For Cruises-to-Nowhere, all gratuities must be pre-paid and automatically added during the booking process.
• For cruises that begin in Barbados, all gratuities are pre-paid and automatically added during the booking process.

Prepaid Gratuity Program

• Gratuities are pre-arranged and can be added at the time of booking or anytime up to the sail date. If already booked, guests can contact their Travel Professional to add prepaid gratuities; if booked directly with Carnival, contact us at 800 764-7419.
• All guests on each booking must prepay the gratuities with the exception of children less than two years of age.
• Should a guest not be satisfied with the service they receive, they can contact the Guest Services desk while onboard. This will allow us to address their concerns in a timely and appropriate fashion. At the discretion of the guest, they may adjust the gratuities at any time while onboard. Gratuities will be deemed undisputed unless a request to modify is received prior to disembarking the ship.
• The dollar amount for gratuities will appear in the Miscellaneous Charge field on the booking. The guest’s E-Document will indicate if gratuities have been prepaid.
• Guests, who have prepaid their gratuities as of 7/07/14 (at a rate of $11.50 per guest, per day) for cruise departures 10/09/14 and onward, will not be affected by the increase.