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Carnival Cruises Reviews

4.3/5 - Excellent

Based off 2,204 Reviews

Carnival Cruises Customer Reviews

Overall Rating
4.3
Accommodations
4.3
Itinerary
4.4
Professional Staff
4.4
Repeat with Operator
4.2
Value for Money
4.2

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Ratings based off 2,204 reviews about Carnival Cruises - currently showing 50 reviews with comments only
FM
Francis

A job well done would and will use again

RB
Richard

I just returned from another cruise booked by Kia at AffordableTours.com on Carnival Cruise Lines. The cabin was comfortable and convenient and the price was great. AffordableTours.com has a platform that is very useful for planning and researching travel and Kia always has answers about details and the price is very good. I am grateful that Kia and AffordableTours.com are available to meet my travel needs and interests. I find real value and assistance here.

AA
Aiden

Trena is a great agent, fast, responsive, and accurate every time.

RT
Roxanne

We had a FUNTASTIC time. For the price we paid, we were treated far better than what we deserved. The staff treated us like Kings and Queens; often going out of their way to bless us. It was a wonderful family vacation!

SC
Susan

Susan checked on my trip periodically before the departure date and she discovered that I had mistakenly purchased a second travel insurance policy. After notifying me, she was able to cancel the additional purchase. She was always available to answer any questions and she graciously made last-minute transportation arrangements for my family. Susan was always courteous, knowledgeable, and very pleasant to talk with. Her friendly demeanor made it a pleasure to work with her.

RT
Robert

From the first day of travel, the atmosphere and service was above average. We enjoyed the hospitality and plan to book another cruise in 2020.

RR
Ronnie

We get the best and most professional help and out expectations have always been met.

CH
Cheryl

We had a great 50th Anniversary cruise with our family. The staff was wonderful...even though we were in an open seating dining room and did not have the same waiters every night, they asked our names and remembered them! Five stars for ALL the staff. The evening stage performances were not as high tier as other cruise lines. The kids, ages 7 to 16 loved the kids clubs and did not want to leave.

CT
Cole

The itinerary was exactly what I expected. Accommodations met my our expectations as well.

EH
Edward

Couldn't have had a better trip thank u guys

DF
David

It was a very beautiful experience and this was my first cruise but I decently going back next year and I will use this same website to book because the agents are so nice and friendly and always there to answer any questions you have.

LP
Lorein

Our housekeeper Abigale was friendly and professional. The rooms were very clean and I am very particular.

MB
Marcia

I love the service I get with Dawn. She always makes me and the others I take on trips feel like they are special.

KC
Kia

Got back with me in a timely fashion. All questions were answered. Very good customer service.

GW
Gerard

Loved the balcony and the spacious room. Service was great.

AG
Angel

Our dinner staff was great.

KJ
Kumee

Enjoyed our trip well. Arraignment was what we had expected.

SM
Susan

Mrs Susan Fleming was wonderful. She answered any questions I had any time i called, even when we got home and I have a lost peice of luggage she was helpful. Yes I definitely will book with her again.

AJ
Ayesha

Excellent trip no regrets!

CH
Cassondra

Levon was amazing and did a fantastic job at getting us the best deal for our money. Not only was we able to upgrade to a balcony room with nothing blocking our view but she was able to get us that cabin for less money than we originally was quoted. Therefore I was very pleased with her services and would refer anyone to her!!

SW
Sharod

Absolutely fantastic service.

RK
Rickey

Was a great cruise

JC
John

When we booked our trip, we requested early dinning, but could only get late dinning. Carnival did nothing to accommodate this request. We finally figured out that if you come a half hour after the early dinning starts, they will seat you if there are "no shows". But we had to figure that out. Carnival Management did not tell us this. We had our 4 and 6 year old grandkids with us, so early dinning was important to us. The staff was very polite, the management sucks.

LH
Lonzella

This was a great experience.... can't wait to go again

LR
Liting

The service by the staff was amazing!

ED
Edna

June 05,2019 Our stay in Victoria, British Columbia was so short. I do hope this itinerary can be improved by making the last Day at sea, so we can relax and pack our luggages on a non hurriedly way, Thank you.

CA
Cathy

I really enjoyed this Carnival cruise. The staff was very helpful, courteous and professional. The activities were awesome. The food was plentiful. Erin the cruise director was very good and full of energy. She motivated the passengers to have a lot of fun. The entertainment was very good. I can't wait for my next cruise.

LG
Linda

Soazig at Affordable Tours was a great help in making our trip a success!

NK
Nesmond

We really enjoyed spending quality family time together and the Carnival employees are wonderful

KB
Kevin

Great crew and Great cruise line. All the crew took care of all our needs !!

GC
Gary

Carnival was better than expected. Still it's a younger crowd ship than we prefer.

PU
Phillip

Our rep was outstanding to deal with. We would definitely call her again.

SS
Sharon

Everyone was awesome. And we plan on booking another cruise soon!

SG
Sandra

LOVED THIS TRIP. WOULD HAVE LIKED MORE FRESH FRUIT :), IT WAS FRESH JUST NOT VERY GOOD. OTHER THAN THAT SMALL ITEM. WE WILL FOR SURE BE BACK.. YOUR STAFF WAS INCREDIBLY HELPFUL AND NICE. (ALL OF THEM).

AR
Alan

Carnival cruise you have to expect it to be rowdy. Definitely below the standards of other companies like Royal Caribbean

CP
Christina

Kia was kind and helpful in bookong my honeymoon cruise.

MM
Maria

I'm a first time cruiser, services received exceeded my expectations ! Thank you 

NT
Nanette

The cove balcony was excellent! It was closer to the water.

JV
John

Autumn was a great help in planning our cruise. I had questions periodically,picked up phone & she was always very pleasant & helpful. Our cruise was great. If & when we cruise again I would call for her.

DC
Diane

Loved everything about my trip!!

LR
Lorraine

We loved the Panama Canal Cruise with Carnival. We have been on many cruises with Carnival as well as other cruise lines. The service, food, and overall experience on this cruise was the best one ever!!

SP
Shantilal

Dining accommodation and table seating was not good. Not enough light, difficult to read menu, space was very tight to move around. etc. Food quality was not to expectation level.

PM
Peter

Nadia is the best! She was very helpful all throughout the booking process and did everything she could to make sure we had an awesome vacation!

HS
Harper
AS
Amanda

If you need to book a cruise, use Nadia!!! She is extremely knowledgeable and will work hard to book the vacation of your dreams! She was always there to answer any questions we had and provided incredible customer service from start to finish.

LR
Lucinda

Good trip, food not so good. Got sick last day of Cruise!

MB
Marcia
JY
Jennifer

Carnival had very good food, excellent customer service, and a variety of fun shows, movies and music. Fun for the whole family!

KY
Kay

We enjoyed the Carnival Horizon ship! Next time I might stay on a mid or upper deck (deck 2 was a bit noisy with engine noise). Food, entertainment and customer service were all outstanding!

EP
Evelyn

The suite is large enough for three people but the sofa that makes into a bed is more for the size of a youth. Dining room does not change up its menu very often. We enjoyed the steakhouse but on other cruises we have never had to pay an extra fee. All nails were included. And even the seafood shack Charged for its food and its greasy fried. Would be nice to have fewer bars and restaurants.


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