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Cunard Cruises Reviews

4.2/5 - Very Good

Based off 136 Reviews

Cunard Cruises Customer Reviews

Overall Rating
4.2
Accommodations
4.2
Itinerary
4.3
Professional Staff
4.4
Repeat with Operator
4.2
Value for Money
4

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Ratings based off 136 reviews about Cunard Cruises - currently showing 26 reviews with comments only
SP
Susan

I will only travel on the QM2, because I have been spoiled by the unsurpassed quality and consistency of the crew and staff.

BH
Barbara

Our representative, Boris, was outstanding from first contact to the welcome back email...we would definitely recommend him and affordable tours.

SD
Steven

The Queen Mary was a magnificent experience. Great value for the money.

BB
Brian

Great trip made easy by Boris of Affordable Tours. Great job.

GG
George
Reviewed on Jul 21, 2019

Everything was very nice; however the price was not cheap; not a complaint, just an observation...

RR
Rhonda
Reviewed on Jul 14, 2019

The Queen Mary 2 is an excellent ship. As an ocean-liner, it's well equipped to navigate the seas in all kinds of conditions. We enjoyed the food, entertainment, and service and felt fortunate to be part of this ship's maiden port stop in Reykjavik, Iceland.

SS
Susan

We have sailed across the Ocean several times and the QM2 provides the smoothest ride and first class service. It was made for sailing rough seas and I would only sail the northern Atlantic on the Qm2.

JR
James

We enjoyed the trip very much however we did have a bit of a problem at the beginning and end of the trip - The problem at the beginning related to a computer mellfunction that Cunard had which delayed our boarding time about 2 & 1/2 hours - On our arrival in Brooklyn they had a problem with something on the Boat which delayed our disembarking time about an hour or so - Other then these 2 things Cunard staff etc. did a great job.

MC
Melvin

My tour operator answers my questions promptly.

RH
Robert

What a wonderful trip. It was travelling is supposed to be.

NB
Nelda
JM
James

Our only unpleasant moment was on the last evening when at the end of dinner our waiters made it very clear that they expected to be tipped over and above the service charges that we were added to our bill I would recommend that Cunard clarify whether or it is reasonable for the waiters to expect extra money, and, if so, how much.

NM
Norma

The itinerary was exactly as described. I booked the pre-cruise extension which included a safari, wine country tour and city tour and they were all excellent. The meals that were included were top notch. The hotel accommodations were excellent and very close to the Waterfront area, which was great. Definitely worth the money. The cruise was a typical Cunard cruise, which means that the atmosphere and attire are much more formal than Americans are used to. The cruise was as billed and went smoothly.

AT
Arnold

Cunard knows its business, and its customers

RW
Rachel

While certain aspects of the Queen Mary 2 has slightly declined since my first trip on this ship (this is my third trip on this ship), the overall experience is still very high and unique to Cunard. The speakers on this particular cruise and the fashion aspect lived up to expectations, if not beyond. I do feel the overall training of the crew needs improvement based on my experience of other Cunard cruises but again, I feel that compared to some of the other cruise lines, this is still superior. I have already booked another cruise with Cunard via Affordable Tours for next year.

SP
Susan

I believe all the fitness classes were supposed to be included in the price, however Canyon Ranch charged for classes. As a result, I didn't take as many yoga classes as I would have liked or try other classes.

BS
Barbara

Affordable Tours did a great job in getting us the best price for this cruise. The Queen Mary 2 is an amazing ship and our trip started with a complimentary bottle of champagne to wish us a bon voyage from Affordable Tours. What a memorable trip! Thanks.

DC
David

Our agent has booked us on previous trips, and has consistently provided timely, professional help when needed.

RP
Robert

Cunard ship (Queen Victoria) was well provisioned, nicely decorated and the staff was excellent.

AB
Allan

The ship is beautiful. Staff are non communicative. Would not sail Cunard again. Hell would be doing a world cruise on this cruise line.

RP
Robert
SB
Socorro

About the Cruise with Queen Elizabeth: Everything exceeded our expectations (service,food,attentiveness). We were very impressed. Every time we needed something, staff was there immediately to meet our needs, our request. Room was larger than any other ship we have cruised with. The beds were solid and very comfortable. This is a complaint that we have had with all other cruises, beds sagging and being uncomfortable to sleep in. Not in this ship.

RS
Robert

We thoroughly enjoyed our trip from LA to Auckland aboard the Queen Elizabeth--it was one of the best trips we have ever taken. The people/crew were wonderful, the food was fabulous, and the itinerary was great--especially the many consecutive days at sea!! In short we were very happy and would do it again in a heartbeat. We have become Cunard fans--the new ships with "old" ship (read English pub) feel--lots of wood and great art work throughout the ship was marvlous. Our balcony cabin was perfect--fabulous sun sets and a wonderful time at sea. Yes--it was all good!!!

CV
Claudette

Great itinerary. I would recommend it to friends. The Queen Elizabeth is a beautiful ship, good activities, food etc.

MH
Mary

The ship was lovely. We had a sheltered balcony which was excellent because it was warm even though we were out in the middle of the Atlantic. I would recommend the sheltered balcony cabins on the QMII. We got the table assignment requested and the food was good. The atmosphere on the ship was good. The only negative was having to disembark at 8:30 AM on the day we arrive in South Hampton.


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