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Disney Cruises Reviews

4.7/5 - Excellent

Based off 279 Reviews

Disney Cruises Customer Reviews

Overall Rating
4.7
Accommodations
4.7
Itinerary
4.7
Professional Staff
4.7
Repeat with Operator
4.7
Value for Money
4.5

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Ratings based off 279 reviews about Disney Cruises - currently showing 41 reviews with comments only
RS
Roger

We loved the Disney cruise. The concierge experience was absolutely perfect for the adults and the kids. We would do the Disney cruise experience again in a heartbeat.

SP
Steve

Pete was very professional and friendly to deal with

MH
Marlene

From the start of my booking for my trip with my travel agent, Jerry, I soon realized he was out to put together the best and most economical, but excellent, package deal for me and my family of 11. He was full of helpful suggestions about what we would need on our cruise and on excursions ashore. He was extremely patient with my changing itinerary to accommodate my wishes, considering the size of our group traveling together. He was truly professional, and a good-humoured, likeable person. I am happy to share that my family and I enjoyed all the arrangements---the cabins on the ship, the proximity of the rooms to one another; the hotel the night before the start of the cruise; and the transfers where needed. Our four-day family Disney Cruise turned out to be an extraordinary and joyful experience. I found Jerry to be a most experienced asset with the Affordable Tours team. I would definitely book another trip through them in the future and I will recommend them, especially Jerry, to other family and friends. Thank you Affordable Tours for helping to make my trip a memorable experience from start to finish! M. Haas

RN
Robert

While The Disney Wonder had a special section just for adults -- including a pool area -- the ship is really designed for families who take along their kids. From what we saw and heard, the Disney staff does an excellent job of keeping children -- from small kids up to and including teenagers -- entertained allowing the parents to have time alone aboard the ship. Getting back to the adult sections, it must be said that the ship does not have many bars and only one of these had a truly good bartender. Also, one can get tired of being inundated with Mikey and Minnie and other Disney characters on a 14-day cruise. One other thing I would like to mention is that the Disney Wonder is a beautiful ship with many beautiful areas aboard and the ship is the best maintained ship we have sailed on. (This was our first Disney cruise and our 32nd overall -- with Cunard, Regent Seven Seas, Holland America, Celebrity, Seabourn and others among the cruise lines we have traveled on)

KA
Kathleen

Kia at affordable tours is amazing. She's always so helpful and is wonderful to work with.

JR
Julie

The process of booking and value was superb!

TM
Tracy

Disney 7 day cruise was great and worth every penny. My son ate what I paid for his trip. Great ambiance, food, activities and adventure. Thank you so much for all of your help Ms. Levon. The $50 credit was much appreciated from Affordable Tours as well.

JM
Jeremy

This was the best family trip ever!

SG
Sheryl

Sadly the trip on the Magic was not as superb as on the Wonder to Alaska, but we really enjoyed the crew, especially and the kids loved the themes and pools and soft ice cream. There was way too much prep for a vacation and too many 'ins' and 'outs' to know to make it a good trip. Packages for wines, packages for photos, internet, it never ended, but the topper was the water package just for bottled water. Really? By the time one paid for excursions and necessities, it became very expensive. I would rather have been given, for example, internet access for email and a bottled water each day and put it in the trip cost, rather than have to negotiate each item individually. Other cruise lines do this, particularly our favorite, AMA. All the paperwork and negotiations for Disney turned a vacation into a hassle. Several excursions were canceled at the last minute which left the traveler high and dry---and disappointed. Daily events were too late if you were on excursions the next day, etc. There were lots of things for kids to do, but adult items were at a premium or too late in the evening to enjoy if you were on a crack of dawn tour the next day. We attended very few for this reason. Shows were too late, fireworks were too late, etc. We attempted to attend the transformation of the Irish Pub event only to be disappointed in the skit put on and paid $23 for two half glasses of mediocre wine. Really? Laundry rooms were a true event. Soap machines were broken (I had learned to bring my own), there were never enough machines and people actually got nasty jockeying for a chance to do the laundry. That was an event in itself. Need more rooms and machines available and working for sure. Photo package was a bomb. As of day 4, no photos had been taken and we contemplated canceling. That evening at dinner a photographer did come around but half our table had already finished the meal and gone. Next evening we did get a family picture taken in the foyer that came out well, so that picture cost us the price of the package. Not acceptable. Merchandise in the onboard store was minimal and not well organized. Disappointing and Disney missed an opportunity to make money. Luxury items in Jewelry, watches, etc. were ridiculous and a waste of space. The crew was great and genuinely tried their best. They were obviously stretched to their limit with little time off, and cannot imagine how they do it continuously all summer, one batch of visitors after another. A great kudo to them!! Food in the restaurants was good and well presented. Carrabas was ok, but could have been better organized as a buffet. By the time one gathered the food, the condiments or salad, the drink, food was cold or ----time was running out to get to an event. Eating became stress and overcrowding. We enjoyed the pools, the 9th deck events. Kids did as well. Kids loved their activities and clubs. It appears only the adults grumbled at all the paperwork, extreme planning required, packages, changes in schedules and mediocre tours. We are signed up to do a Disney tour again, and know the kids will enjoy it. But should one really have to know the gouge to take a vacation, plan over a year ahead to get a dinner seating, pay as much for excursions and packages as for the original trip, not be able to find all information easily such as transfers and port arrangements..... I know Disney can do better. They have good people, they just need to organize and market better and raise their prices to include some of these basic necessities.

CE
Christopher

You pay a premium for a Disney cruise. However, the rooms, food, entertainment, and amenities are excellent. And the special programs for children and youth are terrific.

AL
Adam

Food and restaurant choices excellent, room spacious. Sinks in two different bathrooms is a great idea. Shows very good, and of course characters with plenty of interaction in multiple venues highlights the Disney experience

SS
Shifa

It was an organized trip. Everything was on time and every staff showed his best to serve us .

RE
Robert

Disney is good, staff efficient and courteous! Shows outstanding! Considerably more expensive than other cruises!

DJ
David

Great experience. Will use again!

DG
Deborah

Libby is great, my daughter and I took the little boy she adopted, his birthday is during November and she set up a special treat for him the last night at dinner, he was so happy ! We booked a placeholder and we hope my daughter will have adopted the little we currently have as a foster child, she will be one years old tomorrow 12/2/2018 so in 2 years she will be 3 and we hope to be on a cruise for her birthday ! Of course, booked through Libby !

SP
Sherryl

Wonderful trip! We were spoiled rotten. Everything was very clean, food was great, service was impeccable.

CG
Christina

Thank you Bianca! Our trip was wonderful. We can't wait to do it again!

JK
James

Every aspect of the Disney Cruise was first class! The staff was very friendly and courteous and was always ready to serve. Very impressed with check in speed and customs sector. My only suggestion is in the day and evening before deparure there should be more than 4 agents on duty.

RC
Robert

Disney Cruise Line is top notch in every way. The new Beauty & the Beast Show is really amazing. I would go on a Disney Cruise every year!

KC
Kimberley
MB
Mark

Our family had a wonderful time, especially our five year old granddaughter.

SM
Sheila

Affordable Tours made our trip planning easier and very helpful. We will definitely book with you guys again for our future vacations.

DA
David

Everything was up to our expectations and was one of our best cruises!

AA
Amanda

Booking our Disney cruise through AffordableTours.com with Kasey was the best experience. Kasey was very helpful and knowledgeable about our itinerary and paying was a breeze! I would recommend choosing Affordable Tours to help you book your next vacation.

DD
Debra

The little details matter. Like arranging for a crib and high chair for the toddler. Megan made suggestions with confidence and was easy to follow. Made detals less overwelming and our trip so organized. After three years of planing and saving I feel fulfiled. A dream come tru!

PE
Patricia

Affordable Tours was very helpful with any questions we had. Our cabin was wonderful.

CG
Christopher
KW
Kendra

Excellent customer service and great attention to detail! Would definitely recommend and will be booking a future cruise!

DM
David

Disney cruise was amazing. Definitely delivered with service and professionalism.

RL
Robert

We went on the Disney Cruise and it was everything our agent said it would be. He worked with us throughout our booking time and changed our dinner time to an earlier time due to medical issues with the family. I would call him or email him at any hour, any day and he would respond. Very good agent of Affordable Tours and a keeper for them. We will work with him again on our next cruise, next June.

JK
Joel

We enjoyed the cruise. Everything was very good but we are not "Disney People." But even the over-the-top razzamatazz was done tastefully enough that we did not feel ostracized for not fully participating. It was the timing of work and pleasure that caused us to book this cruise and not our desire to sail with Disney.

DG
Deborah

I was very impressed with the Disny Dream, so clean and everyone was so attentive! The only thing I wsh was better was there was no table on the veranda, which was something that would have been nice since I love drinking my morning coffee there. Also every morning, the lady in the next cabin woud come outside to spray her hair spray whch chocked me (not Disney's fault)/ I also would like to see smaller sliverware for toddlers.

PG
Paul

Our agent is an excellent travel advisor, and we enjoying working with him time and time again.

KC
Kimberley

Everything was as expected and we had a fabulous trip.

RL
Robert

We all had a good Disney cruise. Thank you for all your help. I look forward to using you for future travel tours.

RL
Richard

Great vacation meet and exceed our expectations.

SL
Samuel

We had a wonderful time and our grandchildren were delighted. It was a great family cruise.


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