Holland America was a pleasant surprise. Food was excellent, staff was very friendly and efficient and the entertainment was incredible. 2 shows a day of a very talented string quintet.
Pete was excellent and very patient.
The Nieuw Statendam was excellent, the best ship, staff and services from al other HAL ships. The food was outstanding and again better than other HAL ships including Princess and Celebrity cruises. Entertainment shows in the theater were at best OK. Seems like the cruise industry is cutting back on this everywhere. Internet still bad and a rip-off, should be included in the price you pay. Every one, like food, need internet today.
Excellent and beautiful ship! Excellent dinner, Ports, Staff, guest services, internet, etc......
Overall HAL did a great job with the exception of the main dining room staff. They just didn't care. Specialty restaurants were different and had a great staff.
Nice new ship, attentive staff, some rough seas on the transatlantic crossing.
Everything was terrific especially the food and entertainment. Staff was very helpful and friendly.
Affordable Tours staff did a nice job booking our stateroom and to off boat excursions.
Holland America's Nieuw Statendam is a lovely new ship with excellent service and high food quality, both in the dining room and in the specialty restaurants. The Lounges along the Music Walk provide great nightly entertainment. The entertainment in the main theater was not as good as other cruise lines we have been on.