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MSC Meraviglia Cruises Reviews

4/5 - Very Good

Based off 13 Reviews

MSC Meraviglia Cruises Customer Reviews

Overall Rating
4
Accommodations
3.6
Itinerary
4.5
Professional Staff
4.2
Repeat with Operator
4.2
Value for Money
3.6

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Ratings based off 13 reviews about MSC Meraviglia Cruises - currently showing 2 reviews with comments only
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Alexander
Reviewed on Dec 22, 2019

Arthur was extremely professional and helped us with many different changes including accommodating our friends on this trip. Thank you very much Arthur window

MM
Maria
Reviewed on Dec 22, 2019

Arthur, our booking agent at Affordable Tours, was simply fantastic. If I didn't want him all to myself the next time I need a cruise, I'd tell everyone to ask for him. Well.... I guess I just did. I and two other family members got on the cruise late through a cancellation, and it was a real scramble to get everything in place. Arthur was totally on top of it all, kept calling the cruise line on our behalf, arranging everything when I couldn't get through, and was just as sweet as pie every time I bothered him about something. He is absolutely THE BEST. Though no fault of Arthur's, the cruiseship we were on had some kinks to be worked out. We lost hot water four times in our cabin, of course always right when we needed to take a shower because we were headed out for dinner or an excursion. The t.v. worked very intermittently. They charged for every drink, even non-alcoholic ones (including water), and the drink packages that obviated the need to pay every time were VERY expensive. (e.g. $29 day/per person for non-alcoholic drinks). Wifi was quite expensive, too, and then, at least for us, it didn't work. Even the agents on board tasked with helping ppl in this regard couldn't make it work. Nice ship, though, and I imagine they'll get the kinks worked out with time. And the staff was all super nice and accommodating. It was great to have a deck to sit outside by ourselves when we wanted to be alone. All in all, a very diverting experience! (Oh, and the Cirque du Soleil shows were AMAZING!!!) THANK YOU ARTHUR!


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