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Island Princess Cruises Reviews

4.4/5 - Excellent

Based off 124 Reviews

Island Princess Cruises Customer Reviews

Overall Rating
4.4
Accommodations
4.3
Itinerary
4.5
Professional Staff
4.6
Repeat with Operator
4.3
Value for Money
4.3

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Ratings based off 124 reviews about Island Princess Cruises - currently showing 23 reviews with comments only
TD
Timothy

Despite the situation with the coronavirus and the upcoming shutdown of Princess, the crew of the Island Princess were very good with the service and their general interaction with the guests. Guests were kept informed of the situation at each port and it was good to know what was happening.

RN
Rebecca

This was a great trip with a wonderful itinerary.

DT
Debra

Everything met my expectations

MG
Margaret

Booking this trip was easy with Megan's professional help. Every detail was clearly explained. The cruise itself was everything we expected.

SS
Sharon

The Princess Cruise was so much fun! The staff was unbelievable! Definitely would book with Affordable Tours again!

JC
Jennifer

We were even given a free upgraded stateroom!

DS
Debra

Very easy to work with and things happened exactly as planned.

MG
Maritza
JF
JOSEPH

The only thing we were unhappy about is the cabin. We paid for a window and all we saw was a life boat. Other than that the trip was wonderful. Thank you and thank you for the wine. It was a pleasant surprise. Cathy and Joe

MA
Mohamed

Loved the cruise. However, if you have any food restrictions this is not the cruise line for you. We don't eat pork and almost 50% of the food had pork in it =[

LL
Luidmila

Princess is a great cruise company! Food was exceptional, stuff friendly and professional, the ship was very nice, entertainment on board and shore excursions were of the high quality. We enjoyed it very much and would plan to go on another cruise this year.

JS
Joyce

Dawn always heips us get the best value in our travels. She is great at explaining issues we have and will go out of her way to make our travels perfect.

EC
Edwin

The Island Princess is a comfortable smaller size ship, may be the second or the third smaller ship of the Princess fleet. The food in the dining rooms is great, especially the meat dishes. However the food at the Horizon Court is ordinary and extremely crowded. The cabins are nicely designed with dressing area. The comforter provided is too heavy even with the AC unit at full blast. The theater is large but still not enough seats especially for the early show. There are three outstanding musical shows for a seven day cruise. But for this 22 day cruise, the shows are repeated. The Cruise Director is very energetic and friendly. On the whole the service on board the ship is above average is comparison with many other cruise lines.

FL
F

We have booked our vacations with Affordable Tours and have always been very satisfied with their professionalism and knowledge. Will always go through this company in planning our vacations.

SM
Sandra

Everything was very organized -- from embarkation to disembarkation on the final day. The ship is beautiful, and the meals were very good.

SS
Sue-Ann

The trip and crew were wonderful, but the couch in our mini-suite was worn out and uncomfortable to sit on. They should replace furniture before it reaches this state. We heard that the ship is soon to go into dry dock soon, but that did not help us. We paid for a mini-suite in order to be able to relax in our stateroom without having to sit on the beds and to have a little more room. We appreciated the additional room, but were disappointed in the state of the furniture in the sitting area. Overall our trip was wonderful and we loved the itinerary.

SL
Susan

The bus ride to Princess Hotel in Denali, the Denali tour, then the next day 9-hour train ride return was too much to be down within 24 hours. I would recommend a two night stay at Princess Hotel Denali.

JE
Jeffrey

We booked a Princess CruiseTour through AffordableTours.com. The CruiseTour we booked started in Vancouver and ended in Fairbanks, seven nights on the Island Princess and three nights at land-based hotels owned or operated by Princess. From Vancouver airport to the Fairbanks airport, all details of our transportation, luggage handling and lodging were taken care of by Princess and everything went just as expected. From the Tour Director on the ship to the guides along the way, the personnel were highly qualified and talented individuals who knew their business and had engaging personalities. It is nice to know that AffordableTours.com books tours with classy companies who won't leave you high and dry and wondering how you got into that mess! Three tours we've booked with Affordable Tours went off without a hitch and with lots of memories of places we've not been before.

LB
Lillian

I thoroughly enjoyed this cruise however I do have a few complaints. The any time dining is not true to its word. we called evry morning at 8 (no later than 8:05) and got either 5:45 or 6 or 7:45 or later. Only once did we get 7 which is our preference. Very disappointed in this system. Also there are not near enough deck chairs. Relaxing by the pool was stressful as you had to stress about finding a chair . Also not enough activities that do not have a charge. Aerobics even had a fee ! Ridiculous. The room stewards were exceptional and the food presetation as well.

KS
Karen

We could not have asked for a more professional,courteous, or helpful cruise consultant. Todd Kolek was fantastic and I would certainly advise others to book through him.

PO
Philip

Everything exceeded our expectations! It was great. Thanks for all your help

DK
Dieter

Some of he shore tours which I booked on the ship did not match my expectations. Some tour guides were not so good, for example in Costa Rica and Jamaica. In Nicaragus and Fort Lauderdale, however, the tour guides were very good. I disliked that on most tours we were trapped to spend precious time in boring shopping places. I would like to suggest that Princess should offer more tours where you can go on your own, like it was offered in Guatemala (just transportation) but - unfortunately - the stop there was cancelled due to a local transportation strike. 


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