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Princess Cruises Reviews

4.3/5 - Excellent

Based off 1,682 Reviews

Princess Cruises Customer Reviews

Overall Rating
4.3
Accommodations
4.3
Itinerary
4.4
Professional Staff
4.5
Repeat with Operator
4.3
Value for Money
4.2

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Ratings based off 1,682 reviews about Princess Cruises - currently showing 50 reviews with comments only
MH
Meredith

Very easy to work with..

DO
Dee

Had great time thanks for all the help.

MF
Marie

This was a great ship - great staff, awesome entertainment, good food. Medallion Ap is a great addition.

SM
Sharlynn

Jerry is wonderful, professional and courteous. He took the time to listen and get me exactly what I requested. Jerry never made me feel rushed and took his time with me and we got it right the first time. I will book with this Affordabletours.com and my Travel Agent Jerry in the future. (Believe it or not this is the first time I used Affordabletours.com)

SH
Sharon

The staff and crew of the Star Princess were the best. Always responsive to needs and requests and able to meet all needs. The ship is showing signs of age (almost 18 years old) and needs some overhaul.Princess plans to sell ship in early 2021 and new ship to replace.

FK
Frederich

An amazing trip. Saw in very good detail.

WI
William

VERY GOOD JOB. IT WAS GREAT THANK YOU AGAIN.

EH
Edward

Great Ship, great staff. Cruise Director Marcus was top notch. New Year's Eve was a blast!

SG
Stephan

This was our first Medallion Class cruise from Princess. The embarkation and disembarkation process was the best we've ever experienced. No long lines to get on and off the ship thanks to having gotten our medallions ahead of time. Some of the apps are still a little buggy but quite usable. The internet speed was incredible, rivaling our home WiFi. The Princess Medallion class service is a definite step up for Princess Cruises.

RG
Rodolfo

This was our fifth cruise with Princess and we were very pleased with their new Medallion class service.

WT
Winthrop

Excellent service with Affordable Tours. Jason, our cruise consultant was very helpful, knowledgeable, and friendly. He answered all of our questions and made sure we were content. Overall a very good company, and very good service, at a terrific price. We will definitely use Affordable Tours again!

WT
Wilhelmus
MG
Margaret

Booking this trip was easy with Megan's professional help. Every detail was clearly explained. The cruise itself was everything we expected.

CW
Carol

The cruise was exactly what was explained to us.

SS
Sharon

The Princess Cruise was so much fun! The staff was unbelievable! Definitely would book with Affordable Tours again!

GT
Gail

Everything is always perfect. We just booked another trip with Jason

LS
LINDA

Trip was perfect. DAWN and Affordable Tours took care of all my needs.

CG
Charles

Boris was able to get us a good price on our cruise and reminded us of due dates.

MP
Michael

The ship experience was great. We would have liked to spend another 1/2 day at San Lucas due to the long time it took the tenders to transport us from the ship to the town.

EH
Edward

We love cruising with Princess!

KR
Karin

The trip was absolutely fabulous. Not a glitch. From the check-in to the service from all the people on board to the entertainment and the various parties, Princess did not disappoint.

HP
Heather

Our Travel Experience was good as First Time Cruisers. The Excursions were also very good. I would highly recommend this Agency.

LM
Larry

Our trip around Japan and to South Korea was excellent! Princess does a good job and the Diamond Princess is a beautiful ship. The staff is great and the food is above what we expected. The ports are interesting and the sea days were relaxing. I've sent our travel blog to our travel agent and would be glad to share with Affordable Tours, if you like. Great trip. LONG flight!

JS
Joyce

Great trip and wonderful places.

JS
Joseph

Our Princess cruise was excellent and the itinerary took us to places we never thought we would see.

BE
Bernard

Alaska cruise & Land tours were great. We really liked everything we did, saw and experienced. Thanks Pete, for helping to put together a great trip.

JS
Joseph

Our cruise with Princess cruises was excellent and everything was provided as promised.

JA
Juanita

Great trip - everything went smoothly with no problems. The cruise itself was great.

DG
Darceia

I anticipated a lot more from the land portion of the tour. I guess I just assumed the hotels would be abover average. The princess hotels need cosmetic work. People to clean their grounds and bathrooms. Every public restroom that I used was dirty with overflowing garbage cans, dirty counters and commodes that needed flushed. Because of this the restrooms had an odor. When going to breakfast at the coffee shop, all of the tables were dirty with overflowing garbage cans and run out of thier speciality items. There was garbage laying on the ground surrounding the decks that overlooked the river. Just not my expectaion.

EB
Eileen
Reviewed on Aug 10, 2019

Excellent service by Kia my agent. Good trip

GB
Gary
Reviewed on Aug 09, 2019

This was our first princess cruise in several years. The ship was outstanding, food was excellent and the service was very good. In all it was a wonderful experience. I would travel with princess again and, of course, to work with affordable tours. You guys are great.

RD
Richard

Our cruise was great. Thanks for all the help in booking this trip.

DP
Dayananda

Megan provided us excellent service.

CN
Charlotte

This was my first cruise so I have no comparison, but not sure I am a cruise type person for the sake of cruising..

SW
Susan

I will book my next trip with Affordable Tours. Price can't be beat & was even lower than booking directly with Princess Cruise. Questions were answered promptly .

RG
Rodolfo

We only have two negatives to complain about: The internet on the ship is woefully slow! I know satellite internet is slow by its very nature, but this is unreal. You literally burn minutes just to get the browser to open your in box. For the price, Princess should either speed up the internet connection, or give more minutes, or provide "unlimited minutes" for a reasonable price. The second beef is the coffee urns in the Sun Deck. No sterno underneath the urns to keep it hot. On the last day of the cruise, they finally switched to thermos containers instead of metal urns.

AG
Andrea

Our trip truly exceeded our expectations! Our family of 3, which included a 16 year old boy, had a BLAST! All of our experiences were positive and provided a very insightful look into each country we visited. We are already trying to decide what to book next year. I would definitely book again.

JC
Jennifer

We were even given a free upgraded stateroom!

KY
Kay

Food is great. On board Entertainment program not so good: the second segment ( Eastern) was identical to the first segment.

BW
Barry

When two major languages spoken onboard, one's brain must continually work to decipher and process so the flow isnt fluid. Beds extremely comfortable but were too hot. An extra sheet between mattress and body helped. Rough seas 2 days so midship and lower decks recommend. Food was delicious. Some ports difficult to get to city without taking $10-$15 pp shuttles.

JA
Jo

We were impressed with Princess Cruises. Autumn did a great job with our booking

DS
Debra

Very easy to work with and things happened exactly as planned.

MG
Maritza
SS
Susan

We like Princess and have sailed with them several times. Our room service attendant was the best we have ever had and the rest of the staff always greeted us with a smile making us feel welcome wherever we were on the ship.

BK
Bruce

Everything was great but I would not chose another cruise with so many days at sea.

BS
Barbara
Reviewed on Apr 14, 2019

As always, Richard made all the arrangements for our trip and it has gone very smoothly. We're still enjoying a few days after the cruise in Berlin and London and will fly home on the Pre-arranged EZ Air flight from London on Sunday. Thanks again to Richard and Affordable Tours!

CC
Carol

it was a very good cruise, great destination, great ship

LE
Larry

Great people to work with.

JF
JOSEPH

The only thing we were unhappy about is the cabin. We paid for a window and all we saw was a life boat. Other than that the trip was wonderful. Thank you and thank you for the wine. It was a pleasant surprise. Cathy and Joe

EH
Edward

Had issues with the toilet flushing during the last part of the cruise, otherwise everything was great...


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