Hygiene and Safety Protocols

MSC has historically maintained high hygiene standards on all their ships, with rigorous cleaning and sanitisation prior, throughout and at the end of each cruise. We have further enhanced these procedures both with respect to public spaces as well as guest cabins and crew accommodations.

High traffic areas on ships are frequently sanitised with thorough cleansing and using a hospital-grade disinfectant. Key areas, which include public venues and toilets, are sanitised hourly and undergo a fogging process at night.

Guest cabins are cleaned twice a day. Once in the morning with thorough cleansing and wiping using a hospital-grade disinfectant and a further second cleaning for the most exposed surfaces, including telephones and remote controls, in the afternoon.

One of the best ways to stay healthy is to keep your hands clean. Handwashing stations and hand sanitisers are widely available around the ship. MSC has increased the availability of hand sanitiser stations and enforce hand cleansing at all onboard food and other venues.

MEDICAL CARE

All MSC Cruises’ ships are equipped with a well-resourced Medical Centre that is supervised by the ship’s doctor and other medical personnel and which provides a range of medical services for everyone on board.

MSC's medical staff are fully qualified and experienced medical professionals who all follow World Health Organization COVID-19 Recommendations for Healthcare Providers, as well as the recommendations of various health authorities.

Guests who suffer from flu-like symptoms are obliged to stay in their cabin and should contact the onboard Medical Centre as soon as possible. MSC's professional medical team will take care of them there and follow a clear protocol.

FOOD HYGIENE PRACTICES STANDARDS

Guests should wash their hands before entering any of the onboard food venues. There are handwashing stations and sanitiser at the entrance and exit points, with dedicated personnel to ensure that as guests utilize them.

ENTERTAINMENT RECREATIONAL ACTIVITIES

• There is frequent cleaning and disinfection of all recreational equipment, toys, games and Kids’ Club facilities (after every use), plus frequent open deck sanitisation of outdoor furniture, sports equipment, pool and aquaparks.
• Spa and gym facilities are sanitised after every use.

CREW MEMBERS PRACTICES STANDARDS

• MSC ensures that all crew members follow strict health and safety preventive measures.
• Crew members undergo a daily health check by the medical staff, and if any symptoms, they are not allowed to have any interactions with Guests.
• Crew members follow proper hand washing practices before, during, and after work duty, and wear protective garments, if required.